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Manager, Investor Applications (Salesforce)
Manager, Investor Applications (Salesforce)Brookfield Asset Management • New York, NY, United States
Manager, Investor Applications (Salesforce)

Manager, Investor Applications (Salesforce)

Brookfield Asset Management • New York, NY, United States
2 days ago
Job type
  • Full-time
Job description

Location

Brookfield Place New York - 250 Vesey Street, 15th Floor

Technology Services

Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all Brookfield business groups, comprised of approximately 6,500 users.

Brookfield Culture

Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader : Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

Brookfield is seeking an experienced Manager to join the Investor Applications. The Manager will share an ownership of the technical delivery, operations, and ongoing optimization of Brookfield's Salesforce platforms. This role combines strong technical expertise with the ability to engage directly with business stakeholders to define requirements, translate them into actionable solutions, and oversee delivery from design through deployment.

The Manager will lead Salesforce solution design, development, and integration efforts; act as the primary liaison with business users; and ensure all deliverables are scalable, secure, and aligned with Brookfield's strategic business goals. The ideal candidate will be a hands-on leader , capable of both deep technical Salesforce knowledge and effective collaboration with stakeholders to bridge technical and business needs.

Responsibilities

  • Lead the configuration, customization, and management of Salesforce environments, with a focus on financial services or asset management.
  • Translate business requirements into well-defined technical specifications and solution designs, ensuring clarity for both technical and business teams.
  • Build and maintain trusted, collaborative relationships with business stakeholders and technical teams across the organization ensuring alignment of expectations, priorities, and outcomes.
  • Manage the full development lifecycle-design, build, test, document, and deploy solutions-while enforcing best practices for performance, usability, and maintainability.
  • Partner with integration teams and internal technology groups to troubleshoot and resolve production issues, balancing short-term fixes with long-term stability.
  • Perform advanced data analysis and support reporting, data migration, and reconciliation, ensuring accuracy and compliance across business processes.
  • Ensure architectural integrity, security, and compliance in all Salesforce system modifications and integrations.
  • Oversee Salesforce operations, ensuring incidents, service tickets, and enhancement requests are prioritized and executed effectively.
  • Stay current with Salesforce releases and Brookfield-specific customizations; evaluate and recommend new features that deliver measurable value.
  • Document processes to contribute to knowledge sharing environment across the team.
  • Drive continuous improvement by introducing automation, optimization, and emerging Salesforce capabilities.
  • Actively embody Brookfield's core values (Entrepreneurial, Collaborative, Disciplined) in day-to-day work and team leadership.
  • Provide coaching, mentorship and technical direction to junior team members and colleagues, ensuring consistency and quality in deliverables.

Qualifications & Requirements

  • Bachelor's degree in Computer Science, Information Systems, or equivalent.
  • Industry knowledge of asset management and / or financial services strongly preferred, particularly in institutional and wealth distribution channels.
  • 7+ years of hands-on Salesforce experience, with at least 2+ years in a lead or managerial capacity.
  • Deep technical expertise in :
  • Apex (classes, triggers, test classes)

  • Lightning Web Components (LWC)
  • Visualforce
  • SOQL
  • Salesforce Flow, Process Builder, and Workflows
  • Custom objects, controllers, and metadata-driven design
  • Proficiency in SOAP / REST web services and API-based integrations, including design, implementation, and troubleshooting of cross-platform data flows.
  • Strong analytical skills with the ability to collect, organize, and interpret data; summarize findings and deliver actionable recommendations.
  • Demonstrated ability to lead teams and manage technical deliverables, not just execute them.
  • Excellent verbal and written communication skills, with the ability to engage effectively with leadership, business stakeholders, and end users.
  • Strong project management and time management skills to effectively manage tasks, resources, and competing priorities to meet deadlines
  • Solid understanding of Agile software development methodology, including backlog management, sprints, and stand-ups.
  • Salesforce Certifications (preferred) :
  • Salesforce Platform Developer I (required or in progress)

  • Salesforce Administrator
  • Platform Developer II or App Builder (a plus)
  • Preferred Experience

  • Salesforce Platform Developer I and Administrator certifications.
  • Familiarity in Snowflake, Workato, FIS DX, Intralinks, Loopio, Seismic, etc.
  • Experience with Jira or similar project management tools.
  • Exposure to C# and / or Azure applications.
  • Front-end development skills (JavaScript, jQuery, HTML, XML).
  • Salary Range : $145,000 - $155,000

    Our compensation structure is comprised of a base salary and a short-term incentive program (cash bonus). Cash compensation tends to vary based on geography to account for local market conditions and is set to be market competitive. Compensation decisions are based on a number of factors including relative experience, overall years of experience, industry experience, education and designations.

    Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.

    We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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