Maintenance Specialist

At Four Seasons Hotel Philadelphia at Comcast Center , we believe our greatest asset and the key to our success, is our people.

We celebrate differences, embrace connection, and empower our team to color outside the lines. We achieve world-class status when our team is motivated and inspired to be their authentic selves.

We take care of the people who care for our guests.

The Role :

Mechanical engineers will maintain the hotel equipment in optimum operating condition by performing preventative maintenance and repairs.

Responsible for providing world-class customer service in alignment with company standards. This includes calls for hotel guest rooms, front of house and heart of house.

Mechanical engineers will troubleshoot, diagnose and repair commercial food equipment and appliances such as grills, ovens (Rational and UNOX), ice machines, walk-in coolers and freezers, fryers, etc...

Knowledge, Skills and Abilities :

The job incumbent follows hotel and corporate policies, guidelines and the hotel's business plan.

Perform preventative maintenance throughout other areas of the hotel, including both in the front and heart of the house.

Maintain heating, ventilation and air conditioning equipment in optimal operating condition by performing routine maintenance and repairs in guest rooms and front of the house areas.

This position requires :

• At least 5 years of technical experience in refrigeration, appliance repair, kitchen equipment and HVAC
• Relevant technical training, licenses, and / or certifications e.g., EPA, CFESA, Journeyman license in HVAC
• Experience in commercial refrigeration and / or commercial cooking equipment repair
• Experience in commercial refrigeration and / or commercial cooking equipment repair
• Additional experience with ice machines, carbonated beverage, HVAC and refrigeration is extremely helpful
• Familiarity with kitchen equipment repair and maintenance
• Excellent problem-solving skills
• Self-motivated with a proven ability to prioritize and work independently with minimal direct supervision
• As a Commercial Kitchen Service Technician, your primary responsibilities will include :
• Collaborating with restaurant and hospitality managers to provide service solutions for commercial cooking, refrigeration, dishwashers, and other specialty food service equipment
• Demonstrating your mechanical aptitude and troubleshooting skills while reading diagrams and schematics to identify and resolve equipment issues
• Frequently kneeling, bending, squatting, pushing, pulling, reaching, and occasionally lifting and carrying up to 70 pounds
• Working with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and a risk of electrical shock in various environmental conditions
• Working on ladders, roofs, and in rare cases, high, precarious places
• Install, repair, and maintain commercial kitchen equipment
• Troubleshoot electrical and mechanical issues with kitchen equipment
• Diagnose and repair equipment malfunctions
• Assemble and disassemble equipment for repair or replacement of parts
• Willingness and ability to participate in an emergency room call and assist engineers in various trades and coverage of shift
• Coordinate with management to assure consistency in our service strategy and execution
• Defines service problems, collects data, establishes facts, and enters accurate information into ticketing system, as well as communicates effectively with manager
• Follows safe work practices and accident prevention procedures
• Maintains a neat and orderly facilities office, along with a good part and tool inventory
• Valid driver's license and acceptable motor vehicle record
• Commercial sewer and drain experience
• Experience in commercial plumbing service; or equivalent
• Experience in installing, repairing and maintaining pipes, fixtures and other plumbing used for water distribution and wastewater.

The Rewards :

Part of how we care for our team is through a meaningful and inclusive rewards package that supports your needs as an individual.

In addition to competitive wages, here are just some highlights of our benefits and perks.

Lifestyle benefits

Complimentary and discounted stays at Four Seasons hotels & resorts around the world, paid time off, family planning assistance including up to 8 weeks of paid New Parent Leave, life insurance, pet insurance, and preferred rates for fitness club memberships.

Inclusion & growth opportunities

A robust offering of learning & development programs, educational assistance, transfer and / or promotion opportunities within Four Seasons Hotels & Resorts as well as employee pulse surveys that enable you to provide valuable feedback to help shape a work environment you deserve.

Health & welfare benefits

A variety of medical, dental and vision care plans to suit your needs and those of your family.

Financial wellbeing

401(k) Retirement Plan with matched contributions, daily complementary meals and snacks, daily discounted parking, cell phone provider discounts with various carriers, and complimentary dry cleaning of uniforms.

The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture.

It's the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same."

Isadore Sharp, Chairman and Founder of Four Seasons Hotels.

Candidates must be legally permitted to work in the United States. Applicants without a valid work authorization for the United States may not be considered.

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website - https : / / eeoc.gov / sites / default / files / migrated files / employers / poster screen reader optimized.pdf