Customer Service Associate - Sinai Hospital - Security

Summary

JOB SUMMARY:

Receives, greets and assists patients and visitors in and around the hospital. Answers phones, provides information, assists with wheelchairs and supports transportation and vets requests from guests.

• Greets patients, guests and visitors at various entrances to the hospital.
• Provides information to guests, like patient room numbers, directions to units, etc.
• Monitors lobby for security purposes.
• Provides support to Parking vendor in handling parking validation and valet requests.
• Applies the principles of the Mission, Values and Goals of the organization, as they relate to exceptional customer service.

REQUIREMENTS:

• Entry level knowledge; basic employment skills.
• High school diploma, GED equivalent or High School Certificate.