Vice President, Partnerships

Vice President, Partnerships

Are you excited by the opportunity to help local restaurants thrive? Do you love the challenge of building strategic partnerships, unlocking new revenue channels, and scaling what's working? If forging powerful connections, championing independent businesses, and making a measurable impact sound like your thing, we might have the perfect role for you.

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do bestserving great foodby offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.

Founded in 2012, we've navigated rapid growth and transformationfrom startup roots through the pandemic boomand are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we're deepening our commitment to helping local restaurants thrive in the digital economy.

The Vice President of Partnerships will own the strategy, execution, and growth of our external partnership ecosystem, including national and regional partners, referral programs, and integrations that expand ChowNow's reach and capabilities. You'll build and lead a team that accelerates our go-to-market strategy and drives revenue through channel, affiliate, and product-led partnerships.

This is a high-impact leadership role, ideal for someone who thrives at the intersection of business development, cross-functional alignment, and long-term strategic thinking. Reports to the Chief Financial Officer; directly manages a partnerships team of ~4.

This is a remote role based in the United States. Please note : ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

This role will require frequent travel to industry conferences and events as well as key partner locations across the U.S. in addition to occasional travel to ChowNow's Los Angeles HQ to support relationship-building, team collaboration, and strategic initiatives.

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You're committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone's voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don't allow yourself to become complacent with where you're at and what you've done, so you seek out new opportunities and challenges.

Specifically you will :

• Design and execute a comprehensive partnership strategy that aligns with ChowNow's revenue goals and mission to serve local restaurants.
• Build, manage, and develop a high-performing partnerships team focused on acquisition, enablement, and ongoing partner success.
• Establish and own KPIs for partner-influenced revenue, tracking performance across referral, channel, and integration partners.
• Collaborate closely with Sales, Product, Marketing, and Customer Success to ensure partnerships are integrated into broader GTM efforts.
• Develop frameworks, playbooks, and incentive programs to ensure partners are equipped to drive high-quality referrals and co-selling opportunities.
• Represent ChowNow in strategic partner conversations, negotiations, and executive-level engagements.
• Identify new partnership categories (e.g., POS, hospitality tech, restaurant distributors) and lead market entry efforts with strategic allies.

You should apply if you :

About Our Benefits :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow's core values, "Celebrates Diversity", we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we'll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams : ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.