LPN / RMA / CMA Office Nurse I

Job Description

Job Description

If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment.

WHAT WE OFFER :

• Company paid Life and Accidental Death and Dismemberment Insurance
• Company paid Long Term Disability Insurance
• 401(k) and Roth Retirement plan with Company Contributions
• Medical, Dental, Vision, and additional Life and STD Insurance
• Health Savings Account Plan with company contributions
• Paid time off
• Paid Sick time
• Paid Holidays
• Employee discounts
• And more!

General Summary :

The Office Nurse (LPN) is responsible for providing quality, compassionate patient care in the clinic setting consistent with Holston Medical Group’s quality practice standards, polices, procedures and customer service expectations. As a member of the clinical staff, the Office Nurse will proactively participate in identifying the needs of the patients and will implement methodology as directed to improve both patient clinical experience and care. Duties include but are not limited to : taking vital signs, data collection with both written and electronic documentation, and medication administration. The Office Nurse is also one of the patient’s primary sources of Health Education in the Patient-Centered Medical Home Health Care Delivery Model.

Main Responsibilities :

Use patient first values in assisting patients with needs

Greet patients with compassion and a friendly face

Accurately assess and record patient vital signs in electronic database

Prepare patients for examinations

Serve as a Health Educator as directed in the Patient-Centered Medical Home Health Care Delivery Model

Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests

Dispose of contaminated supplies / used items

Sterilize medical instruments as needed

Ensure that exam rooms are clean and stocked for patient use

Maintain both supplies and equipment, proactively work with co-workers to stock

Attend nurse meetings and other educational opportunities

May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis

Pick up vaccines and other medications as needed

Mail normal labs to patients and call patients with abnormal labs

Perform customer service checks on patients every 10 minutes

Change sharps container and biohazard trash

Ensure to follow policies and procedures set by Holston Medical Group

Maintain communication with providers to ensure that patents needs are taken care of

Communicate all office issues with the Nurse Manager and Regional Operations Manager

Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)

Mentor new nursing staff and orient to the office

Ensure that the Health Department records are maintained for the vaccinations for children

Maintain clinical area to meet site visit standards

Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)

Enroll patients in myHMG as directed

Direct Colon Screening

Education / Experience / Knowledge :

High School diploma or equivalent required

LPN license by the state in which employed

0 -2 years LPN experience

CPR certified

Must possess excellent communication skills

Ability to work in a team environment and collaborate with others

Key Competencies :

Compassion

Customer Focus

Ethics and Values

Learning on the Fly

Functional / Technical Skills

Problem Solving

Informing

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability."