Bar Back

Job Description

Job Description

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.

Our Market Barbacks provide outstanding guest service and product to ensure that each of our guests enjoy a memorable experience with each visit.

Responsibilities

Provide service to Bartenders, Beverage Runners and Guests in a timely manner

Assist bartender with taking guest orders and ensuring proper product is served to guests

Appear in uniform for all shifts at scheduled time

Polish and wash glassware throughout the shift

Prepares all mixes and garnishes

Ensure proper rotation of all liquor, beer, wine and consumable items

Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift.

Keep back bar clean and organized.

Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles

Proper setup and maintenance of event and or banquet function spaces

Assist with loading / unloading of miscellaneous equipment, such as boxes, food and beverage product

Responsible to ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported

Maintain opening / closing liquor, beer, wine and consumables par

Inform management of any complaint, comments or incident

Ability to create and maintain service rapport

Respond to guest inquiries and requests in a courteous and polite manner

Anticipate guest needs

Provide information to guests regarding our venues, menus and pricing

Adhere to all company standard operating procedures. Maintain all company service sequence standards

Recognize and cultivate regular Guests and repeat business

Maintain line of sight / atmosphere control by circulating through your work area throughout shift

Report any incidents of theft, vandalism, or violations

Respond to Guest concerns / complaints and correct errors or resolve complaints with a positive attitude

Recognize and acknowledge when Guests are becoming intoxicated and / or are intoxicated

Monitor potentially intoxicated and / or disruptive Guests and promptly bring to a Manager’s attention

Comply with all safety and health department procedures as well as Company and / or departmental policies / procedures and all state and federal liquor laws. Maintain Company Safety and Sanitation Standards

Ensure nightly / weekly and opening / running / closing duties are completed

Record and report any equipment failure and / or safety hazards to a Manager immediately

Skills :

Create and maintain a sense of urgency

Ability to perform basic mathematical equations

Must have strong problem-solving skills

Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Ability to maintain a high level of confidentiality

Ability to demonstrate a positive attitude always

Ability to keep an open and objective view

Ability to listen empathetically and be respectful always

Ability to maintain composure and stay focused

Ability to maintain personal integrity

Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions

Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines