Healthcare Claims Operations Supervisor

A company is looking for a Service Operations Supervisor in the Healthcare Claims Department.

Key Responsibilities

Oversee daily tasks and workflow of a team of associates, ensuring quality management and adherence to policies

Coach and mentor team members while monitoring performance and providing direction on case management

Evaluate service calls and recommend changes to improve operational efficiency

Required Qualifications

Call center experience preferred

Management or supervisory experience in healthcare benefits or claims processing preferred

Bachelor's Degree or applicable work experience

Basic knowledge of MS Word and Excel required

Ability to pass standardized interview and job-related testing