PART TIME EVERYDAY ADOPTION COUNSELOR SPECIAL

Job Description

Job Description

Operation Kindness is a pioneer in Texas for assisting animals in need of veterinary care, companionship and most of all, a home. We operate a lifesaving animal welfare organization, helping pets and people.

We are seeking an Part-time E veryday A doption Center Specialist position (Adoption Counseling and Animal Care combined!) to join our team! Our new Everyday Adoption Center (l ocated within Petsmart on Coit Road) features adoptable dogs and cats from Operation Kindness. The adoption center includes kennels for dogs, enclosures for cats and a meet and greet playroom. Pet adoptions are available during store hours, 7 days a week.

This position is 20 hours per week. The current schedule is Thurs-Sun 2 : 30pm-7 : 30pm.

We provide a fun and rewarding work environment with excellent benefits. Both weekend days and holiday availability is required. Spanish speaker a plus! Hourly employees receive time and a half pay if scheduled to work on 10 company designated holidays.

Details about the role :

JOB TITLE : Everyday Adoption Center Specialist

REPORTING RELATIONSHIP : Reports to the Offsite Adoptions Manager and Everyday Adoption Center Lead

POSITION OVERVIEW : The EAC specialist processes adoptions and provides daily care for the shelter dogs and cats housed at PetSmart locations. This includes maintaining a clean and healthy environment for all shelter animals, following proper procedures for sanitation and disease prevention, showing available animals to potential adopters, and processing adoption contracts.

POSITION RESPONSIBILITIES :

General Responsibilities

• Providing exceptional customer service for potential adopters.
• Greets each client promptly and pleasantly.
• Thoroughly explains questionnaire and adoption process.
• Continually observes lobby area and ensures all client needs are met.
• Answers telephones in front lobby area.
• Checks voicemail and email and responds to or relays messages accordingly.
• Ensures lobby, desks, and Meet & Greet rooms are neat and organized.
• Ensures ample copies of required forms are readily available.
• Files questionnaires and other necessary forms.
• Transports shelter animals to / from the main shelter as needed.
• Assist in loading / unloading shelter vehicles when needed.
• Work alongside volunteers and other departments to ensure a positive and kind working environment.
• Wash, fold, and restock laundry.
• Sweeps and mops lobby floor.
• Dusts and cleans all surfaces in lobby and meet & greet rooms.
• Routinely wipes down high-touch surfaces such as phones, kiosks, door handles, etc.
• Maintains cleanliness and organization of all shelter space, including storage areas and equipment maintenance.
• Closes financial books and deposits paperwork accordingly at the end of day.
• Transports adoptable cats to other Retail Adoption locations as needed.
• Attends and assists with Off Site Adoption events (including development events and Galleria) as needed including preparation of animals and supplies prior to the event, processing adoptions at the event, and break down of supplies post event.
• Other duties as assigned

Animal Care Feeds all animals in care twice daily according to the color-coded measuring system.

Showing, Counseling, and Processing Adoptions

POSITION REQUIREMENTS

Education and Experience Requirements

Behavioral Requirements

Physical Requirements

Working Conditions

Background checks and drugs screens are part of the hiring process at Operation Kindness.

Operation Kindness is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics or status.

Thursday - Sunday 2 : 30 pm - 7 : 30 pm