Cloud + Licensing Support Specialist

Job Description

Job Description

Description :

Why clients love us :

We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts!

The value you'll bring : The Cloud + Licensing Support Specialist will help drive strategic and profitable revenue for Managed Solution's cloud practices. They will assist the sales department with customer requests, provide exceptional customer service to Managed Solution clients / prospects, and complete administrative duties to support cloud department operations. The Cloud + Licensing Support Specialist will be responsible for developing a strong knowledge of Managed Solution's cloud offerings, as well as the current licensing specifications of our vendor / partners, including Microsoft.

Requirements :

Microsoft Partner Center Management

• Input Microsoft Co-sell opportunities into Microsoft Partner Center, including data entry, opportunity qualification, and updating won / lost opportunities.
• Register client projects within Microsoft Partner Center - Claiming Partner of Record (CPOR), in order for the Company to be recognized for the project work.
• Monitor and maintain data accuracy across all Partner Center entries to ensure compliance with Microsoft incentive eligibility requirements.

Customer Licensing & Renewals

Quoting & Contract Management

Data Analysis & Reporting

Process Improvement & Efficiency

Knowledge Management & Compliance

Cross-functional Support

What makes you a fit :

Education Requirements :

Compensation & Benefits

Base Wage Range : $25.00 to $31.25 per hour

Managed Solution considers a range of factors when determining an appropriate wage. Such factors include but are not limited to : years of related experience, industry knowledge, formal education, relevant certifications, and geographic location. Wages are paid as earned and in accordance with Company policies.

Additional Perks :

Why our employees love working here : We believe our strength comes from our differences, and we are committed to fostering and promoting a culture of diversity and inclusion. We believe our team and our community are our greatest assets and we strive to promote both. From providing our employees the time to pursue Microsoft certifications, to supporting and partnering with multiple non-profit organizations, we believe this is where healthy and happy employees thrive.

As we grow, we are anchored and driven by our Core Values : I

Inclusion & Equal opportunity employment : We are an equal opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at Managed Solution are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation. At Managed Solution we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Physical Requirements :

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and / or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to talk, listen and speak clearly on telephone. The essential functions of this job require : the ability to frequently sit and stand for long periods of time; to manipulate objects with fine and gross motor skills; to communicate in written and spoken English; to hear; to utilize close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Managed Solution is an equal opportunity employer and will consider qualified applicants who can perform the essential functions of the job, with or without reasonable accommodation.

Application Information and Hiring Timeline :

The initial application window will be through December 31, 2025. If this posting remains open beyond that date, Managed Solution may have extended the application window or may be collecting resumes for potential future openings. If you have questions regarding the status of this posting, please contact careers@managedsolution.com. If you have applied previously to roles with our team but have not been selected, feel free to reapply if you remain qualified, eligible, and interested in the position outlined above.