HR Leave of Absence Specialist

Job Description

Job Description

We are looking for an experienced HR LOA Specialist to join our team on a contract basis. In this role, you will manage and oversee employee leave of absence processes, ensuring compliance with federal, state, and company policies. This position is based in Denver, Colorado, but 100% remote.

• Manage a portfolio of leave of absences, short-term and long-term leaves, from inception to completion for employees in the US and Canada across multiple companies using established Leave of Absence processes.
• Maintain ongoing knowledge of State, Federal, and an array of Company leave policies, including FMLA and ADA, short-term and long-term disability plans. You’ll be responsible for ensuring employees are aware of their responsibilities and reviewing eligibility, certification, and benefits.
• Communicate directly with third parties when necessary, preserving the confidentiality of employee medical documentation and files.
• Interface and collaborate comfortably with a variety of key stakeholders to maintain relationships, including employees, HR, payroll teams, managers, HR Business Partners, through various methods of communication (phone, email).
• Maintain complete and accurate internal records of leave requests and documentation of best practices.
• Partner with our internal payroll teams to ensure employees are paid accurately and on time. Includes building, analyzing, and communicating clear payroll information to employees and HR teams.
• Partner with our internal claims management team to file and manage claim filings with states and private disability insurance providers.
• Use a combination of tools to manage, communicate and update all stages of a leave.
• Work with the Customer Experience department to ensure a consistent level of service, utilizing resources and adapting to process improvements to enhance employee and employer experiences. Maintain key metrics, including Service Level Agreements and Customer Satisfaction.
• Actively participate in team meetings providing feedback, solutions and suggestions.
• Proven experience in human resources administration, with a focus on leave of absence management.
• Strong knowledge of federal and state leave regulations, including FMLA and HIPAA compliance.
• Familiarity with HR information systems (HRIS) and their application in managing employee data.
• Demonstrated expertise in employee relations and onboarding processes.
• Ability to handle sensitive employee information with discretion and maintain confidentiality.
• Experience working with payroll systems to ensure accurate processing of employee compensation.
• Strong communication and organizational skills to manage multiple responsibilities efficiently.
• Proficiency in using tools and software for tracking and managing employee leave records.