Chief Operations Officer

About Us

The Masonic Homes of California is a charitable organization devoted to helping our communities and families live well and achieve meaningful and rewarding lives. We provide residential communities, statewide outreach services, financial support, and care management to members of the Masons of California, a nonprofit fraternal organization with more than 37,000 diverse members.

Position Overview

The Masonic Homes of California are seeking an inspiring and collaborative Chief Operating Officer & Vice President of Senior Living ("COO") to lead all residential programs across our not-for-profit life plan communities in California. Reporting directly to the CEO, this role is a key driver of operational excellence, financial sustainability, and community engagement.

The COO will focus on fostering an inclusive environment where residents and team members actively contribute to and participate in creating meaningful experiences. This leader will provide the vision and leadership that empowers residents and team members to be active contributors in solving challenges and shaping solutions, ensuring a shared sense of purpose and accountability. Additionally, this leader will take a forward-thinking, strategic approach to ensure the organization thrives today and well into the future while upholding its deeply rooted charitable mission to care for its own.

The position oversees the Executive Directors of the Masonic Homes of California Covina and Union City campuses, the Executive Director of Acacia Creek, and the Vice President of Clinical Services / Risk Management.

Pay

The pay range is a base salary of $250,000 to $300,000.

Essential Functions & Job Responsibilities

1. Collaborative Leadership

Provide leadership that empowers residents and team members to be active participants in identifying challenges and developing solutions that benefit the community.

Create systems and initiatives that value the contributions of all community members and integrate their insights into the decision-making process.

• Financial and Operational Stewardship

Drive achievement of budgetary and occupancy targets, ensuring operational efficiency and sustainability.

Regularly assess the profitability and sustainability of services; ask critical questions and pivot strategies when necessary to maintain financial outcomes while upholding the organization's charitable commitment.

Identify and pursue innovative revenue opportunities while maintaining a focus on mission-driven services.

Act as a steward of the organization's resources to ensure that its charitable mission is preserved and sustainable.

Analyze external market trends and proactively adjust strategies to remain competitive and aligned with organizational goals.

Identify meaningful industry benchmarks to measure and monitor operational performance.

Identify future trends including but not limited to regulatory, and payer environments, adjusting strategy accordingly.

Introduce forward-thinking practices and innovations, ensuring they align with the mission and drive organizational sustainability.

Promote a culture of continuous improvement where innovative ideas are embraced and implemented collaboratively.

Build robust organizational systems that support and optimize all aspects of operations.

Partner with the Vice President of Risk Management to proactively address risks and ensure compliance with all regulations.

Promote policies and best practices that safeguard residents, team members, and organizational integrity while encouraging shared accountability.

Build meaningful, mutual relationships with residents and their families, emphasizing collaboration in decision-making and community life.

Foster a culture of belonging, mutual respect, and active participation that enriches the lives of residents and team members alike.

Identify and cultivate relationships with key partners in community. Champion initiatives that strengthen connections between campuses and the broader community.

Inspire and empower Executive Directors and leadership teams to embrace a collaborative and participatory approach.

Promote professional growth and teamwork by creating opportunities for shared learning and success.

Lead with humility and authenticity, modeling the values of service, integrity, and inclusion.

Requirements

Senior leadership experience in senior housing, healthcare, or nonprofit organizations.

Proven expertise in financial and operational management, with a history of achieving ambitious goals.

Strong background in risk management and regulatory compliance.

Demonstrated success in leading participatory, community-driven organizations.

Exceptional relationship-building skills and a commitment to fostering collaboration and empowerment.

Passion for improving lives through service, shared purpose, and innovation while upholding the organization's charitable mission.

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