Head of Operations

Job Description

Job Description

Head of Operations

San Francisco, CA (In-Office, 9 / 9 / 6 Schedule)

Full-Time | 2–8 Years Experience

Competitive Bay Area Salary + Equity

About Opal

Opal is building the complete finance stack for ad agencies, a modern fintech platform powering the backbone of agency operations. Since launching in 2024, our customer base has been growing rapidly across North America.

We believe ad agencies are some of the most innovative and underappreciated companies in the world. Our mission is to empower them with financial infrastructure designed specifically for their needs. We are a fast-growing, early-stage startup backed by leading investors, assembling a team of high-agency builders, thinkers, and operators who thrive in an in-office 9 / 9 / 6 culture (9 a.m. to 9 p.m., six days a week) built around intensity, collaboration, and ownership.

The Role

As Head of Operations, you will stand at the center of our business, partnering directly with the CEO and cross-functional leads to define, scale, and optimize how Opal runs. You will play a key role in aligning strategy with execution and ensuring every function operates at its best.

You will :

• Lead and optimize internal functions including Finance, Legal, Marketing, and General Operations.
• Partner with the CEO and CTO to set business priorities, drive operational excellence, and lead cross-functional initiatives.
• Develop and implement go-to-market strategies, including pricing, segmentation, and market evaluation.
• Build and manage relationships with key customer stakeholders to support new and ongoing engagements.
• Analyze and improve organizational structures, workflows, and decision-making processes.
• Work with the CEO to track revenue, profitability, and key growth drivers while delivering data-backed insights and reports.
• Own processes for OKR reviews, board meetings, and sprint planning, including agenda setting, facilitation, documentation, and follow-ups.

Who We’re Looking For

What We Offer

How to Apply

We receive hundreds of low-effort applications daily, but we are only interested in meeting people who genuinely care.

Send a short note (bullets are fine) about why you think you’d be a great fit to alland@connectpath.ca with the subject line :

Head of Operations – [Your Name]

We’ll reply as soon as possible.