We are seeking a skilled AV Technician to join our team and support conference room upgrades while providing daily break / fix AV support in a professional office environment. The ideal candidate will have proven experience with Teams Rooms and Zoom Rooms , strong troubleshooting skills, and the ability to oversee or assist with wall-mounted display installations.
This role requires a proactive, customer-focused professional who can resolve issues efficiently and keep systems running smoothly.
Responsibilities
- Respond to and manage AV support tickets in a timely manner
- Provide break / fix support for projectors, displays, and conference room AV systems
- Troubleshoot and maintain Teams Rooms and Zoom Rooms, including top-level issue diagnosis
- Oversee and assist with installation and replacement of wall-mounted displays
- Maintain accurate documentation of AV issues, repairs, and system changes
- Collaborate with IT and Facilities teams to resolve issues and complete projects
Requirements
Minimum of 2 years of experience in AV engineering or supportHands-on experience with projectors, displays, Teams Rooms, and Zoom RoomsStrong troubleshooting skills and ability to implement reliable solutionsComfortable handling physical hardware, including mounting and lifting AV equipmentExcellent communication and customer service skillsPreferred Qualifications
Familiarity with control systems (e.g., Crestron or Extron )Basic networking knowledge as it relates to AV functionalityCTS or other relevant AV certificationsAdditional Information
This is a full-time contract role based entirely onsite in Fort Worth, TXCandidates must be local or able to commute dailyYou’ll be part of a collaborative and responsive team in a professional environment