Korean Bilingual Healthcare Call Center Agent - MUST Speak Korean

Now Hiring - Bilingual Korean Healthcare Agents

Bilingual Korean healthcare agents needed to start with a rapidly growing client. You will engage with members to resolve complex coverage and benefit issues, provide empathetic support, and coordinate across internal and external partners to ensure seamless healthcare experiences. Handle inbound or outbound phone calls daily. Being resourceful and using technology in order to troubleshoot prior authorization issues and coordinate across PBMs, etc. Leveraging strong customer service and de-escalation skills to properly manage complex claims issues and support our members through difficult situations.

Top Skills :

Bilingual, Korean, Empathy, Customer support, Customer service, Help desk support, Outbound, Support, Technical support, Call center, Help desk, Customer service oriented, Customer service skills

Details :

Experience in healthcare call centers or customer service (non-retail). Strong multitasking and communication skills. Comfort with discussing sensitive healthcare topics (e.g., chronic conditions, end-of-life care). Ability to use multiple monitors and systems simultaneously. MUST be bilingual in SPANISH or Korean.

Shifts & Hours

Call Center Hours : 7 : 30am8 : 30pm local time

OctoberApril : Open 7 days a week

AprilOctober : Open MondayFriday

Job Type & Location

This is a Contract to Hire position based out of Houston, TX.

The pay range for this position is $22.00 - $24.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Houston, TX.

Application Deadline : This position is anticipated to close on Nov 12, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.