Guest Experience Lead (GEL)

Overview

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, and the franchisee is the employer responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald's USA will not receive a copy of your employment application or be involved in any employment decisions for this restaurant.

Description :

McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Video : a short overview video would be referenced here without linking.

Position Overview

Requirements :

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. We have an awesome opportunity for Guest Experience Leaders to work in our restaurant between 8am and 8pm. The Guest Experience Leader creates feel-good moments every day with customers by :

• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with guests after they have their food to ensure satisfaction or address needs
• Ensuring kids receive a kid treat
• Handling concerns
• Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits, and a chance to grow. You must be 16 years of age or older to work as a Guest Experience Leader at a corporate owned and operated McDonald's restaurant.

Benefits and Additional Information

This posting does not list all essential functions of the job. All applications for the airport unit numbers 22006 and 39235 should be submitted as applicable. In-person interviews will be held at the address listed for the location. Requisition ID : PDXMC7A7CF7B0-1D21-4E52-9B8F-47F73F629186_22416

Equal Employment Opportunity

McDonald's Corporation and McDonald's USA, LLC are committed to Equal Employment Opportunity and will not discriminate against applicants or employees on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, disability, marital status, veteran or military status, genetic information, or other legally protected statuses. Reasonable accommodations under the Americans with Disabilities Act or state / local laws are available. For assistance, please contact the recruiting team for accommodation requests.

McDonald's and its franchisees are taking steps to prioritize health and safety in our restaurants. We follow guidance from the CDC and local authorities and maintain deep cleaning procedures daily. Employees may stay home if feeling sick. For corporate roles, apply online or contact supportteam@us.mcd.com for assistance. Thank you for your interest in joining the McDonald's family.

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