Talent.com
Assistant General Manager

Assistant General Manager

SampanPhiladelphia, PA, US
2 days ago
Job type
  • Full-time
Job description

Sampan offers an elegant Asian-Fusion dining experience with shareable plates sure to please the taste of many. Located in Philadelphia's Midtown Village, Sampan provides an energetic, yet dramatic ambiance that is sure to enhance the dining experience overall.

Summary / Objective

The Assistant General Manager (AGM) oversees the day-to-day operations of the assigned restaurant, under the direction of the General Manager (GM).  The AGM will assist the GM in hiring, training, and managing all FOH managers and staff, as well as managing the floor during service, perform a variety of administrative duties, refine service at the location, and work closely with both FOH and BOH management teams to execute the restaurant’s service vision.

Essential Functions

  • Work in conjunction with the General Manager to make all day-to-day decisions to maintain quality restaurant operations
  • Ensures standards for product quality and service are maintained at all times and suggests corrective action to General Manager for any operational, service, and / or fiscal issues

Responsible for the hiring, training, and development of FOH staff, including but not limited to :

  • Hires new team members and ensures appropriate staffing par levels
  • Develops new hire training programs and schedules to ensure new staff is prepared before going live
  • Continuously develops FOH employees by providing ongoing feedback and regular performance reviews
  • Counsels hourly FOH team with corrective action as necessary in accordance with Company policy.  Consults with Human Resources as appropriate.
  • Leads the FOH Team by example through enforcement of service standards
  • Oversees all areas of service, including but not limited to :

  • Floor management :   maintains proper flow of service, touches all tables and guests to ensure 100% guest satisfaction; rectifies any negative impressions; upholds service standards, product quality, and cleanliness; continuous communication with kitchen and all FOH staff
  • Reservations and reservation system
  • Press and VIP Service Standards and protocols
  • Execution of BEO’s and private dining events
  • Ensures proper stock of service supplies (paper goods, menus, linens, etc.)
  • Responsible for maintaining liquor and labor cost goals
  • Submits nightly reports on service, sales, labor & liquor costs, negative impressions, etc.
  • Responsible for developing relationships with vendors, ensuring Schulson Collective maximizes profits and opportunities.
  • Work with Executive Chef with regards to menu recommendations, participate in  tastings and stay abreast of industry trends.
  • Ensures restaurant is at or above Schulson Collective standards in terms of cleanliness; reports any Facilities repairs as needed.
  • Acts as General Manager in their absence.
  • Consistently meets standards outlined within the Schulson Collective’s Core Values.
  • Performs other duties as assigned.
  • Supervisory Responsibility

    This position is directly responsible for leading FOH Managers and hourly staff within assigned restaurant.

    Physical Demands

    The employee must occasionally lift and / or move up to 25 pounds and occasionally push and / or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.

    Required Education and Experience

  • Bachelor’s degree (BS / BA) Restaurant Management, Hospitality Management or related field preferred.
  • 5 or more years of experience in Restaurant Management required
  • Knowledge of industry trends, menu creation, coaching / training and building Restaurant Management teams required
  • Knowledgeable in Microsoft Office products, restaurant POS, digital scheduling systems, and reservation systems (i.e. OpenTable) strongly recommended.
  • Excellent written and verbal communication and problem-solving skills.
  • Must be able to work flexible hours and days. Must exhibit top-notch teamwork.
  • Create a job alert for this search

    Assistant General Manager • Philadelphia, PA, US

    Related jobs
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Urban Air Adventure ParksSicklerville, NJ, US
    Full-time
    The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overal...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager / Sales Manager

    Assistant General Manager / Sales Manager

    KidstrongDoylestown, PA, US
    Full-time
    We are seeking an Assistant General Manager to join our team! We are looking for a highly organized and passionate individual to assist the General Manager in : . Coaching 8+ classes per week (physica...Show moreLast updated: 30+ days ago
    • Promoted
    Taco Bell Assistant General Manager

    Taco Bell Assistant General Manager

    Taco BellSkillman, NJ, US
    Full-time
    Taco Bell Assistant General Manager.At Taco Bell, we work together.Our teams invest in our communities in many ways to help build positive relationships with the people living all around us.Because...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Assistant General Manager

    Assistant General Manager

    Buffalo Wild WingsWarrington, PA, US
    Full-time
    In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the nex...Show moreLast updated: 20 hours ago
    • Promoted
    General Manager

    General Manager

    Extended Stay AmericaPlymouth Meeting, PA, United States
    Full-time
    Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meet...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Wendy'sKing Of Prussia, PA, US
    Full-time
    Want to make a difference? Want to be a leader? We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated indi...Show moreLast updated: 30+ days ago
    • Promoted
    Assitant General Manager - Voorhees

    Assitant General Manager - Voorhees

    Hand & StoneVoorhees, NJ, US
    Full-time
    Hand & Stone Massage and Facial Spa Voorhees located at 700 Haddonfield-Berlin Rd, Voorhees Township, NJ 08043 is searching for a dynamic Spa Leader! The ideal candidate has 13 years of leadership ...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Pizza HutMarlton, NJ, US
    Full-time
    That's why people come to Pizza Hut.It's the calling of our Assistant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or reta...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Shake ShackPhiladelphia, PA, US
    Permanent
    Our secret to leading the way in hospitality? We put our people first!.At Shake Shack, our mission is to Stand for Something Good in all that we do. From our teams to our neighborhoods, we're commit...Show moreLast updated: 5 days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Crunch FitnessPhiladelphia, PA, US
    Full-time
    Here We GROW Again! Are you a potential Assistant General Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry.With over...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Assistant Store Manager

    Senior Assistant Store Manager

    Spencer'sTrenton, NJ, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 6 days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Jiffy LubeBurlington, NJ, US
    Full-time +1
    Location : 2205 Mount Holly Rd Burlington, NJ 08016-4135.Job Description : Enjoy fantastic working hours from Monday to Friday, 8 : 00 a. We offer the flexibility of both full-time and part-time schedu...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Restaurant Assistant General Manager

    Restaurant Assistant General Manager

    Goodwin RecruitingNewtown Square, PA, US
    Full-time
    Come join a well-established, growing concept as a .Restaurant Assistant General Manager.We are assembling an amazing team to open our newest location! With many more openings planned, the gro...Show moreLast updated: 12 hours ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Sun Tan CityPhiladelphia, PA, US
    Part-time
    Your Golden Ticket to a Sun-Kissed Career.Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are tr...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    The Rittenhouse HotelPhiladelphia, PA, US
    Full-time
    Supervise and manage hotel departments and oversee hotel operations as directed.General Manager Area General Manager Regional Director of Operations. Interview, select, train, schedule, coach and ...Show moreLast updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    Spark Car WashSicklerville, NJ, US
    Full-time
    Quick Apply
    Spark Car Wash is a high growth, institutionally backed express exterior car wash company serving the Northeast region.Our mission is to make car washing an energizing experience for everyone.We ar...Show moreLast updated: 30+ days ago
    • Promoted
    Assitant General Manager - Voorhees

    Assitant General Manager - Voorhees

    Hand & Stone Massage and Facial SpaVoorhees, NJ, US
    Full-time
    Hand & Stone Massage and Facial Spa Voorhees located at 700 Haddonfield-Berlin Rd, Voorhees Township, NJ 08043 is searching for a dynamic Spa Leader! The ideal candidate has 13 years of leadership ...Show moreLast updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    Our TeamBensalem, PA, US
    Full-time
    Quick Apply
    Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Maxx Fitness ClubsQuakertown, PA, US
    Full-time
    The Assistant Manager must be passionate about the fitness industry and have the desire to manage staff and eventually advance on to a manager position in our company. This individual must be driven...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Taco BellWrightstown, NJ, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show moreLast updated: 1 day ago