Janitorial Operations Manager - 2nd Shift

Night Manager

City Wide Facility Solutions manages 20+ building maintenance solutions for commercial properties. Our Las Vegas office is seeking an experienced Night Manager based either in the South East (Henderson) or South West area of town.

Position Overview :

Lead janitorial operations across 6-10 commercial facilities nightly, ensuring quality service delivery and client satisfaction. This hands-on supervisory role requires field presence, crew coordination, and detailed quality inspections.

Schedule : Monday-Friday, 4 : 00 PM - 12 : 30 AM

Key Responsibilities :

• Operations Management
• Supervise and coordinate cleaning crews across multiple commercial properties
• Conduct detailed quality inspections and building walkthroughs
• Resolve client complaints and service requests within 24 hours
• Manage special projects including floor care, carpet cleaning, and deep cleaning
• Team Leadership
• Meet daily with first-shift management to develop operational strategies
• Coach crew supervisors on scope requirements and building specifications
• Ensure compliance with dress code, equipment, and chemical standards
• Orient new crews during first three nights of account startups
• Client Relations
• Serve as primary after-hours contact for clients and crews
• Document and photograph complaint resolutions
• Complete nightly inspection reports with crew performance ratings
• Maintain building access credentials, alarm codes, and security protocols
• Administrative Duties
• Submit detailed nightly recaps documenting work completion
• Close inspection tasks within 48 hours
• Track crew performance and training needs
• Update company software with account information
• Performance Metrics
• Inspect accounts 1-3 times monthly
• Resolve complaints / requests within 24 hours
• Complete FSM inspection tasks within 48 hours
• Submit nightly recaps 100% of shifts

Requirements :

Preferred Qualifications :

Benefits :