Transformation Journey Manager
The Transformation Journey Manager is a "Transformation Enabler", responsible for planning, executing, and overseeing transformation initiatives and journeys within the organization. This position plays a critical role in driving strategic change, aligning stakeholders, and ensuring successful delivery of complex programs that enhance business performance, efficiency, and innovation.
Key Responsibilities
Strategic Planning & Prioritization
- Ensures alignment of transformation initiatives with organizational vision, values, and long-term objectives.
- Collaborates with executive leadership to define business problems, identify scalable impact (including business case development), and prioritize transformation sequencing based on customer and business impact, feasibility and organizational readiness.
- Ensures "Huntington way" to transform journeys and proactively considers leveraging processes / assets across journeys.
Cross Functional Collaboration
Establishes cross functional teams, encouraging diverse thought, shared learning and alignment of resources.Holds "core journey" teams accountable for following methodology, delivering redesign plans on time and capturing planned value.Collaborates to identify program goals, key success metrics, and change management strategies."Overcommunicates" to all involved stakeholders given complexity and cross-cutting nature of work.AI & New Technology Adoption
Supports teams in identifying, embracing and adopting AI and other emerging technologies.Assists with identification of high-impact use cases, guides build-vs-buy decisions, and coordinates efforts across the organization promote speed of execution.Enablement & Coaching
Consults with and coaches business leaders through transformation journeys.Provides tools, resources and hands-on support throughout engagement.Cultural & Organizational Change
Fosters a culture of continuous improvement and creates sustainable efficiencies by helping teams embrace new ways of working by supporting change management, communication strategies and experience designProgram Management
Orchestrates overall program and ensures enablers are in place : Resourcing and skills needed for journey redesign and transformation, Investments / incremental OPEX are budgeted appropriately, tracking mechanism for both journey design and implementation (incl. value capture), and governance for effective decision makingDevelop and maintain comprehensive program plans, timelines, budgets, and resource allocations to ensure projects are delivered on time and within scope.Identify risks, issues, and dependencies, proactively developing mitigation plans to keep programs on track.Required Qualifications
Bachelor's degree7 or years' experience leading programs and / or transformation journey / change managementExperience with team leadershipExperience leading successful programs where similar projects in different stages co-existPreferred Qualifications :
Strategic thinking and problem-solving skillsInfluence and negotiation; ability to drive business impact and cross functional approachResilience and adaptability skillsAnalytical and decision-making skillsStrong communication skillsCuriosity and interest in emerging technologies