Senior Product Manager B2C Messaging - TikTok Instant Messaging

Responsibilities

Team Introduction. The Global Product & RD team is building core TikTok products to ensure TikTok delivers the best product experience to all of our users, build the most attractive features to help users enjoy their time on TikTok, earn trust in privacy protection, and more. The Global Product team is growing exponentially. The business lines range from Monetization Technology, Data, Machine Learning, System, Infrastructure, AR Effects, Security Technology and more.

Responsible for driving the growth of TikTok direct messaging products, focusing on improving the messaging experience for TikTok businesses and creators.

Develop a comprehensive product roadmap in the focus area, align with stakeholders, and work with cross-functional teams to execute product plans end-to-end.

Define and establish key success metrics and product impact, ensuring a data-driven approach to product management.

Set up best practice in the way of working with teams including Algo, Data Science, UX, and RD across different time zones to ensure highly effective collaborations.

Deliver a world-class business messaging experience to help TikTok business succeed on the platform.

Minimum Qualifications

2–5 years of experience as a product manager working on B2C products.

Strong collaboration skills, managing multiple stakeholders in different time zones. Building trusted relationships is important, including setting up processes to move things on time and avoid communication gaps.

Hands-on experience doing data analysis to identify user needs and current issues.

User-centric, pay extra attention to UX designs to ensure the best experience for our users.

Preferred Qualifications

Working experience in direct messaging or creator experience.

End-to-end product launch experience collaborating with marketers, account managers, and partnerships.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together we create value for our communities, inspire creativity and bring joy – a mission we work toward every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We are resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https : / / tinyurl.com / RA-request

Job Information

The base salary range for this position in the selected city is $165,120 – $414,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

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