Administrative Claims Supervisor

Administrative Claims Supervisor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing :

Responsible for supervising Home Office Claims Administration personnel and Home Office Support Services regarding claims administration. Establish and maintain relationships with various vendors to meet the Claims Department needs. Oversee communications with field personnel and agents with regard to claims inquiries and concerns. Manage the Reserve Review process for the Claims Department. Maintain up to date knowledge of company policies and departmental procedures. Develop, implement, and maintain work procedures and procedure manuals. Assist with the selection and training of personnel in assigned sections. Assist the Home Office Claims Management Team with various duties as requested.

What We're Looking For :

• Excellent communication skills, both oral and written
• Superior organizational skills and ability to make oral presentations
• Ability to quickly analyze, comprehend, and interpret data, reports, and laws
• Experience in project and vendor management
• Ability to research, analyze and make decision for processing non-routine claims data
• Background in general insurance at an administrative level, demonstrating decision-making skills and the ability to lead and direct others
• Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as :

If interested, please apply by :

11 / 17 / 2025