Talent.com
VP Advisor Technology Support & Analytics

VP Advisor Technology Support & Analytics

LPL FinancialTempe, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Build A Career Where Ambition Meets Innovation

At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. Have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact. If you're ready to take the next step, discover what's possible with LPL Financial.

Strategic And Analytical Vice President (VP), Advisor Technology Support & Analytics

We are seeking a strategic and highly analytical VP, Advisor Technology Support & Analytics to serve as a key operational leader within our financial services organization. This role will be responsible for driving the technical success of our advisor team by overseeing escalated support for technology-related challenges, managing a team focused on issue resolution, and leading the aggregation, analysis, and reporting of advisor pain points. These insights will directly inform improvements to our product, infrastructure, and policy frameworks.

Key Responsibilities

  • Lead a team responsible for resolving complex technology-related issues faced by financial advisors and their teams.
  • Serve as a senior escalation point for advisor-facing support issues, ensuring prompt resolution and root cause analysis.
  • Partner with internal technology and operations teams to coordinate issue triage, track resolution times, and reduce recurring disruptions.

Analytics & Reporting

  • Design and maintain dashboards, metrics, and trend analysis on advisor support issues, system uptime, product bugs, and service gaps.
  • Aggregate support tickets, feedback, and system logs to generate actionable insights and identify systemic issues.
  • Create executive-level reports to highlight emerging trends, risk areas, and performance improvements.
  • Cross-functional Collaboration

  • Act as a liaison between advisor support teams and internal partners (Product, Engineering, Operations, Compliance) to drive continuous improvement.
  • Translate advisor experiences into business cases for platform upgrades, product enhancements, or process redesigns.
  • Work with training and enablement teams to ensure that recurring issues are addressed through education or documentation.
  • Leadership & Strategy

  • Develop KPIs and service-level objectives for the advisor support and analytics function.
  • Foster a culture of accountability, proactive problem-solving, and data-driven decision-making.
  • Drive initiatives that improve system uptime, advisor satisfaction, and team efficiency.
  • Qualifications

  • Bachelor's degree required; MBA or equivalent advanced degree preferred.
  • 10+ years of experience in financial services, with a focus on advisor platforms, technology support, or operations.
  • Proven leadership experience managing technical teams or support organizations.
  • Strong analytical and data visualization skills (e.g., Excel, Tableau, SQL, or similar tools).
  • Familiarity with CRM systems, wealth management platforms, or financial planning tools.
  • Exceptional communication and stakeholder management skills, with the ability to work cross-functionally and influence without authority.
  • Track record of operational excellence and driving results through metrics and continuous improvement.
  • Preferred Skills

  • Knowledge of RIA or broker-dealer environments and advisor workflows.
  • Experience working in Agile product development environments.
  • Ability to simplify complex technical issues for non-technical audiences.
  • This role is critical to ensuring that our advisors have the tools and support they need to serve their clients effectively. The ideal candidate is a blend of technologist, strategist, and operatorcapable of improving today's experience while helping architect the future of advisor enablement.

    Pay Range : $116,625-$194,375 / year. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

    LPL Financial Holdings Inc. (Nasdaq : LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

    At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

    Join LPL Financial : Where Your Potential Meets Opportunity. At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

    Why LPL?

  • Innovative Environment : We foster creativity and growth, providing a supportive and responsive leadership team.
  • Limitless Career Potential : Your career at LPL has no limits, only amazing potential.
  • Unified Mission : We are one team on one missiontaking care of our advisors so they can take care of their clients.
  • Impactful Work : Our size is just right for you to make a real impact.
  • Commitment to Equality : We support workplace equality and embrace diverse perspectives and backgrounds.
  • Community Focus : We care for our communities and encourage our employees to do the same.
  • Benefits and Total Rewards : Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home.
  • Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

    Information on Interviews : LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947.

    Create a job alert for this search

    Advisor Technology • Tempe, AZ, US

    Related jobs
    • Promoted
    Cyber Warfare Technician

    Cyber Warfare Technician

    U.S. NavyParadise Valley, AZ, United States
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.As a Cryptologic Technician, you are one of the worlds greatest problem-solvers. Were looking for people with sha...Show moreLast updated: 30+ days ago
    • Promoted
    VP of Agency Growth

    VP of Agency Growth

    VirtualVocationsGilbert, Arizona, United States
    Full-time
    A company is looking for a VP, Agency Growth.Key Responsibilities Develop and lead the go-to-market agency growth strategy in collaboration with key stakeholders Manage and coach a consultative ...Show moreLast updated: 1 day ago
    • Promoted
    VP Enterprise Analytics

    VP Enterprise Analytics

    Republic ServicesPhoenix, AZ, US
    Full-time
    The VP, Enterprise Analytics will play a key role in Republic's digital transformation by building a world-class enterprise-wide advanced analytics team and embedding increasingly sophisticated, re...Show moreLast updated: 30+ days ago
    • Promoted
    Information Technology Professional

    Information Technology Professional

    U.S. NavyParadise Valley, AZ, United States
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...Show moreLast updated: 30+ days ago
    • Promoted
    Physical Therapist (PT)

    Physical Therapist (PT)

    Care Options for KidsCASA GRANDE, Arizona, United States
    Part-time
    Are you a forward-thinking and passionate Physical Therapist looking for an opportunity to make a meaningful impact on the lives of children in your community? This is an opportunity to create a ba...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,190 per week in Casa Grande, AZ

    Travel Physical Therapist (PT) - $2,190 per week in Casa Grande, AZ

    AlliedTravelCareersCasa Grande, AZ, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapist (PT) in Casa Grande, Arizona, 85122!. Travel Rehab : Physical Therapy Casa Grande.Shift Details : 8H Da...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,234 per week in Casa Grande, AZ

    Travel Physical Therapist (PT) - $2,234 per week in Casa Grande, AZ

    AlliedTravelCareersCasa Grande, AZ, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapist (PT) in Casa Grande, Arizona, 85122!. Travel Rehab : Physical Therapy Casa Grande, AZ.Location : ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,100 per week in Casa Grande, AZ

    Travel Physical Therapist (PT) - $2,100 per week in Casa Grande, AZ

    AlliedTravelCareersCasa Grande, AZ, US
    Full-time
    AlliedTravelCareers is working with FlexCare to find a qualified Physical Therapist (PT) in Casa Grande, Arizona, 85122!. FlexCare is a nationwide leader in the staffing of travel nurses and clinici...Show moreLast updated: 30+ days ago
    • Promoted
    VP of Information Technology (Austin, TX)

    VP of Information Technology (Austin, TX)

    Files.comScottsdale, AZ, US
    Full-time
    Location : Downtown Austin, TX or Old Town Scottsdale, AZ (In-Office); Remote considered for the right candidate.Type : Full-time, Executive Leadership. Compensation : World-class executive pay + equit...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,187 to $2,255 per week in Casa Grande, AZ

    Travel Physical Therapist (PT) - $2,187 to $2,255 per week in Casa Grande, AZ

    AlliedTravelCareersCasa Grande, AZ, US
    Full-time
    AlliedTravelCareers is working with Pioneer Healthcare Services to find a qualified Physical Therapist (PT) in Casa Grande, Arizona, 85122!. If you're interested in making a significant impact as a....Show moreLast updated: 13 days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,280 per week in Casa Grande, AZ

    Travel Physical Therapist (PT) - $2,280 per week in Casa Grande, AZ

    AlliedTravelCareersCasa Grande, AZ, US
    Full-time
    AlliedTravelCareers is working with Cross Country Allied to find a qualified Physical Therapist (PT) in Casa Grande, Arizona, 85122!. As an outpatient physical therapist, you'll provide PT services ...Show moreLast updated: 11 days ago
    • Promoted
    Staff - CT Technologist

    Staff - CT Technologist

    Tenet-AZ RegionGoodyear, AZ, United States
    Full-time
    Tenet-AZ Region is seeking a CT Technologist for a job in Goodyear, Arizona.Job Description & Requirements.Up to $15,000 Bonus based on Eligibility. Up to $7,500 Bonus Based on Eligibility for New G...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Representative - Training Provided

    Sales Representative - Training Provided

    EchoStarMARICOPA, Arizona, United States
    Full-time
    Paid full-time training provided!.This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226.EchoStar is reimagining the future of connectivity. Our business reach spans satellite televisi...Show moreLast updated: 2 days ago
    • Promoted
    Travel Physical Therapist (PT) - $1,892 per week in Casa Grande, AZ

    Travel Physical Therapist (PT) - $1,892 per week in Casa Grande, AZ

    AlliedTravelCareersCasa Grande, AZ, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapist (PT) in Casa Grande, Arizona, 85122!. Travel Rehab : Physical Therapy Casa Grande.Shift Details : 8H Da...Show moreLast updated: 19 days ago
    • Promoted
    Travel Physical Therapist (PT) - $1,893 to $2,187 per week in Casa Grande, AZ

    Travel Physical Therapist (PT) - $1,893 to $2,187 per week in Casa Grande, AZ

    AlliedTravelCareersCasa Grande, AZ, US
    Full-time
    AlliedTravelCareers is working with National Staffing Solutions to find a qualified Physical Therapist (PT) in Casa Grande, Arizona, 85122!. Details of the PT opening in Casa Grande, AZ : .Anticipated...Show moreLast updated: 13 days ago
    • Promoted
    Solutions Engineering VP

    Solutions Engineering VP

    VirtualVocationsScottsdale, Arizona, United States
    Full-time
    A company is looking for a Solutions Engineering Program VP.Key Responsibilities Leads solution development and onboarding of new partners, ensuring alignment with product strategy and market out...Show moreLast updated: 1 day ago
    • Promoted
    VP of Engineering

    VP of Engineering

    VirtualVocationsMesa, Arizona, United States
    Full-time
    A company is looking for a VP of Engineering to drive engineering execution at scale.Key Responsibilities Provide executive leadership for engineering execution, ensuring high-quality delivery an...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapist (PT) - $2,217 per week in Casa Grande, AZ

    Travel Physical Therapist (PT) - $2,217 per week in Casa Grande, AZ

    AlliedTravelCareersCasa Grande, AZ, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Physical Therapist (PT) in Casa Grande, Arizona, 85122!. A facility in Casa Grande, AZ is seeking its next amazing PT (Physi...Show moreLast updated: 30+ days ago