Talent.com
Area Supervisor

Area Supervisor

Ross StoresOakland, CA, US
30+ days ago
Job type
  • Full-time
Job description

Area Supervisor

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
  • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Loss Prevention :

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "code" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations :

  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite; Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager :

  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • Physical Requirements / ADA :

    Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the

    Create a job alert for this search

    Area Supervisor • Oakland, CA, US

    Related jobs
    • Promoted
    RDAEF Supervisor

    RDAEF Supervisor

    Marin Community ClinicSan Rafael, California, United States
    Full-time
    Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services.As a Federally Qualified...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Bagel DaddySan Francisco, CA, US
    Full-time
    Bagel Daddy, a new bagel purveyor in San Francisco is looking for a General Manager that will be responsible for launching the bagel shop in the design district. What started as a wild dream and a b...Show moreLast updated: 3 days ago
    • Promoted
    General Manager

    General Manager

    Transdev North AmericaSan Jose, CA, United States
    Full-time
    General Manager - Join the Transdev team as a General Manager in San Jose, CA.Transdev's General Managers are committed to safety, customer service, and hands-on experience in all transportation bu...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Velvet CannabisMartinez, CA, United States
    Full-time
    Veloet Cannabis is looking for a General Manager to manage our flagship location in Martinez.This is a significant opportunity for a proven retail leader to help us continue to grow our brand as we...Show moreLast updated: 6 days ago
    • Promoted
    Area Supervisor

    Area Supervisor

    Ross StoresConcord, CA, US
    Full-time
    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager - Concord

    General Manager - Concord

    Pressed Juicery, LLCConcord, CA, United States
    Full-time
    Diamond Blvd, Concord, CA 94520, USA.Pressed Juicery is growing and hiring!.If you’re passionate about wellness and community, join our team and make an impact!. Pressed Juicery is at the forefront ...Show moreLast updated: 2 days ago
    • Promoted
    Revenue Growth Management Manager

    Revenue Growth Management Manager

    VirtualVocationsConcord, California, United States
    Full-time
    A company is looking for a Revenue Growth Management Manager.Key Responsibilities Develop targeted RGM strategies across pricing, mix, promotions, and trade terms Collaborate cross-functionally ...Show moreLast updated: 2 days ago
    • Promoted
    General Manager

    General Manager

    Grocery Outlet IncSan Jose, CA, US
    Full-time
    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network ...Show moreLast updated: 13 days ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Mendocino FarmsMill Valley, CA, United States
    Full-time
    Blithedale Avenue, Mill Valley, California, United States of America.We’re not just selling sandwiches and salads.Mendocino Farms is looking for talented. Match, and other ancillary benefits.Vacatio...Show moreLast updated: 29 days ago
    • Promoted
    General Manager

    General Manager

    Jones Lang LaSalle IncorporatedSan Francisco, CA, United States
    Full-time
    JLL empowers you to shape a brighter way • •.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology...Show moreLast updated: 1 day ago
    • Promoted
    Manager II

    Manager II

    Kaiser PermanenteWalnut Creek, CA, US
    Full-time
    Manager II Masters, Behavioral Health - Eating Disorders Program.Generally responsible for a medium size group or program, with both administrative and client caseload responsibilities.Has counseli...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Barry'sWalnut Creek, CA, United States
    Full-time
    We appreciate your interest in employment with Barry’s! Barry’s is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of ...Show moreLast updated: 3 days ago
    • Promoted
    General Manager

    General Manager

    Del Grande Dealer GroupVallejo, CA, United States
    Full-time
    DGDG family, is looking for talented sales professionals to join their team.If you are looking for an exciting career with one of the top workplaces in the Bay Area - apply today! DGDG’s vision for...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Yeobo, DarlingMenlo Park, CA, US
    Full-time
    Yeobo, Darling is a Korean-Taiwanese restaurant opened in June 2025 at 827 Santa Cruz Avenue, Menlo Park, California.Founded by chefs Meichih and Michael Kim, formerly of the Michelin-starred Maum ...Show moreLast updated: 19 days ago
    • Promoted
    Area General Manager - ROS

    Area General Manager - ROS

    United Rentals, Inc.Hayward, CA, United States
    Full-time
    If you would like the chance to make your mark with the world’s largest equipment rental provider,.As an Area General Manager at United Rentals, you'll be the leader of a major business enterprise ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Bench General Manager

    Bench General Manager

    Equator Coffees LLCLarkspur, CA, United States
    Full-time
    Reports to the District Manager.Direct Reports : Shift Leads, Baristas, and Food Prep Positions.In 1995, Equator Founders Helen Russell and Brooke McDonnell began their values-driven path, roasting ...Show moreLast updated: 22 hours ago
    • Promoted
    General Manager

    General Manager

    Malbon GolfSan Francisco, CA, United States
    Full-time +1
    Committed to golf's evolution, Malbon is a lifestyle brand revolutionizing the sport by weaving in the energy of fashion, music, art, and design. Founded in Los Angeles in 2017 by Stephen and Erica ...Show moreLast updated: 2 days ago
    • Promoted
    General Manager of Marketplace

    General Manager of Marketplace

    VirtualVocationsSanta Clara, California, United States
    Full-time
    A company is looking for a General Manager for an add-on marketplace.Key Responsibilities Define and manage the strategy, roadmap, KPIs, and P&L for the add-on marketplace Oversee the developer ...Show moreLast updated: 1 day ago
    • Promoted
    General Manager

    General Manager

    Life Time, Inc.Walnut Creek, CA, United States
    Full-time
    Life Time champions a healthy and happy life for its members.As the nation’s only Healthy Way of Life brand, Life Time delivers an athletic resort experience and offers comprehensive programs in he...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Xponential FitnessBerkeley, CA, United States
    Full-time
    General Manager Job Description.General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach...Show moreLast updated: 26 days ago