Haley House Bakery Cafe - General ManagerBostonChefs.com • Boston, MA, United States
Haley House Bakery Cafe - General Manager
BostonChefs.com • Boston, MA, United States
10 days ago
Job type
- Full-time
- Permanent
Job descriptionPlan and execute the operational steps required for reopening, including menu development, hiring and training staff, establishing supplier relationships and equipment purchasing and installation. Oversee daily operations of both the Café and Catering businesses to ensure high-quality food, service, and customer experience. Develop and implement culinary systems that deliver consistent quality, portion control, minimal food waste and labor efficiency Establish business systems which control and monitor costs for staff, goods served and inventory. Utilize the culinary and business systems to manage labor and food costs to keep them in balance with revenues to allow the Cafe to operate as a viable and sustainable enterprise. Build a staff and customer friendly environment premised on respecting and treating each individual with dignity, kindness and care, Maintain a sparkling clean service and kitchen space that complies with all applicable health, safety, and labor regulations. Grow and promote the Cafe’s catering business as a key revenue stream and mission-aligned enterprise. Build and maintain client relationships, ensuring excellent communication and service Create systems to manage catering inquiries, including pricing, scheduling, logistics, and delivery with efficiency and hospitality Market profitable catering services to institutional and corporate partners while serving the needs of community-based organizations in a cost and price sensitive manner. Recruit, train, and mentor a diverse staff across retail and catering operations Inspire a culture that is collaborative, mission-focused, and centered on hospitality. Offer coaching and opportunities for growth while modeling transparency and shared responsibility. Promote staff empowerment and accountability Integrate workforce training and re-entry programs into operations, offering meaningful opportunities for skill development and advancement Develop marketing strategies to grow Café traffic and catering sales by leveraging community events, partnerships, and social media. Serve as an external ambassador, representing Haley House at networking events and community gatherings. Drive innovative programming and promotions that highlight the Café’s role as a community hub. Lead the successful reopening of the Bakery Café, ensuring operations align with Haley House’s values of hospitality, justice, and inclusion. Cultivate relationships with neighbors, customers, organizations, and partners to make the Café a true community anchor. Ensure the Café and Catering strengthen Haley House’s role in addressing food justice and economic empowerment. Substantial experience in management within hospitality, food service, or social enterprise. Demonstrated experience in opening, reopening, or significantly growing a restaurant or related enterprise Strong financial management skills and comfort with budget oversight and shared accountability. Proven ability to lead diverse teams with equity and inclusion at the core. Commitment to social justice, food justice, and community empowerment. Knowledge of or connection to Roxbury / South End communities a strong plus. Zero deductible health Dental, and life insurance Paid time off (PTO) Voluntary contributions to 403(b) retirement plan
Haley House Bakery Café - General Manager
Posted on November 20, 2025
- Boston
For nearly sixty years, Haley House has used food and the power of community to break down barriers, open opportunities, and strengthen the neighborhoods we serve. Founded in 1966, Haley House has grown to include direct services (soup kitchen, food pantry, clothing distribution), permanent affordable housing, urban agriculture, education and training programs, and our social enterprise—the Haley House Bakery Café in Roxbury’s Nubian Square. The Café and its related catering business are more than a restaurant and a food service– they are spaces of belonging, hubs for justice, and engines of community empowerment.
The Opportunity
The General Manager will be responsible for the re-opening of the Café by overseeing retail and catering operations at the Café, developing appealing menu offerings, ensuring financial sustainability, establishing core culinary and business systems, building strong teams, delivering excellent customer experiences, and restoring the Café as a vital piece of the community fabric. Ideal candidates will not only bring a track record of launching or reopening a restaurant but also a deep commitment to equity and community, balancing the challenges of leading a successful enterprise with fulfilling a social mission.
Responsibilities
Operations & Financial Management
Catering Business Leadership
Team Leadership & Development
Sales, Marketing and Growth
Mission & Community Leadership
Qualifications
Compensation & Benefits
This is a full-time, salaried position with a salary range of $75,000 to $90,000, depending on experience. Haley House also offers :
Equal Opportunity Employment
Haley House is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strongly encourage applications from people of color, women, LGBTQ+ individuals, people with disabilities, and candidates from other historically underrepresented communities.
Employment Type(s) : Full-time
Base Pay : $75,000-$90,000 / year
How to apply
Send your résumé and cover letter to Mark Schueppert at mschueppert@haleyhouse.org.
#J-18808-Ljbffr
Create a job alert for this search
Manager Cafe • Boston, MA, United States
Related jobs
Company Summary : Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc.
Founded on innovation and passion with Glen Bell bringin...Show more
A General Manager is the leader of any particular restaurant.They must have a guest first mentality and at least one year of previous McDonald's management experience.
Previous GM experience is reco...Show more
Tropical Smoothie Café Manager We are excited to open a brand new café in Westford, MA, and are looking for an enthusiastic and experienced Manager to lead our team.At Tropical Smoothie C...Show more
Butler Hospitality operates the Food and Beverage Departments within our partner hotels throughout the USA, Great locations and conveniently located!.
We are looking for talented General Managers to...Show more
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc.Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of...Show more
At Sally's Apizza we have been creating New Haven Style Apizza since 1938 and are now expanding to locations across the United States.
Famous for our distinctive tomato sauce and chewy, crispy crust...Show more
Hamra Enterprises – award-winning franchisee of Wendy's since 1975.We are family owned and feel family owned.We believe we are bigger than burgers and fries for our people.We truly want our people ...Show more Assistant General Manager Attleboro, MA.As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards a...Show more 
General Manager Apprentice | Boston, Back Bay.Apply for the General Manager Apprentice role at Luke's Lobster in Boston, Back Bay.
This range is provided by Luke's Lobster.Your actual pay will be ba...Show more
You've been working your way up in the restaurant world for awhile.Maybe you even have a little college under your belt on the subject.
Whatever the case may be, you know you want to manage a restau...Show more
Company Summary : Who is Taco Bell?.Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc.
Founded on innovation and passion with Glen Bell bringin...Show more
Do you want to work for a fun, fast-paced and growing restaurant brand? 110 Grill South Bay is seeking a General Manager to join our team! You will be responsible for providing guests with a memora...Show more
Hamra Enterprises - an award-winning franchisee of Panera Bread, has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow.Do you wear your smile w...Show more
Restaurant Managers are an integral part of the restaurant leadership and management team.Restaurant Managers provide the direction, training and expertise required to ensure that the customer's ex...Show more
A General Manager is the leader of any particular restaurant.They must have a guest first mentality and.McDonald's management experience.
Previous GM experience is recommended, however we also accep...Show more
The General Manager (GM) is the face of Tatte within our communities and to our guests.A GM is responsible for all facets of café operations dedicated to delivering a warm, authentic and inspiring ...Show more
At Blank Street, we believe that rituals matter, and that great rituals make your life better.With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee ...Show more
Breakfast With Us, And Dinner With Your Loved Ones!.At Bruegger's, we've been kettle cooking our bagels and serving tradition you can taste for over 35 years! We guarantee two things : first, we're ...Show more
General Manager
Boston Staffing • Boston, MA, US
Full-time
Last updated: 19 days ago • Promoted
General Manager
Rhode Island Staffing • Rumford, RI, US
Full-time
Last updated: 27 days ago • Promoted
Cafe Manager
Raah Cafe LLC • Westford, MA, US
Full-time
Quick Apply
Last updated: 30+ days ago
Restaurant General Manager-Boston, MA
B Hospitality Corp • Boston, MA, US
Full-time
Quick Apply
Last updated: 30+ days ago
General Manager
Taco Bell • Boston, MA, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager - Boston Seaport
McInnis Inc. • Boston, MA, United States
Full-time
Last updated: 30+ days ago • Promoted
General Manager
Wendy's • North Reading, MA, US
Full-time
Last updated: 5 days ago
Assistant General Manager
Taco Bell • Pawtucket, RI, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager Apprentice | Boston, Back Bay
Luke's Lobster • Boston, MA, United States
Full-time
Last updated: 9 days ago • Promoted
General Manager03784 64 Staniford Street
Domino's Franchise • Boston, MA, United States
Full-time
Last updated: 30+ days ago • Promoted
General Manager
RapidHire • Allston, MA, US
Full-time
Last updated: 18 days ago • Promoted
General Manager
110 Grill • Dorchester, Massachusetts, United States
Full-time
Quick Apply
Last updated: 30+ days ago
General Manager - Boston Bread
Panera Bread Company • Needham, MA, United States
Full-time
Last updated: 30+ days ago • Promoted
Assistant General Manager
Wendy's • Nashua, NH, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager
McDonald's • Cumberland, RI, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager - Boston
Tzurit Or • Brookline, MA, United States
Full-time
Last updated: 30+ days ago • Promoted
General Manager
Blank Street • Wellesley, MA, United States
Full-time
Last updated: 30+ days ago • Promoted
District Shift Leader
Coffee And Bagel Brands • Boston, MA, US
Permanent
Last updated: 27 days ago • Promoted