Administrative Sales Assistant

Job Type

Full-time

Description

POSITION DESCRIPTION

Position Title : Administrative Sales Assistant

Department : Sales

Reports To : Inside Sales Manager

Job Site : Upper St. Clair, PA

Job Status : Full-Time in-person

Job Hours : 8 : 00 AM - 4 : 30 PM

Position Summary :

The Administrative Sales Assistant at EAFab provides administrative support to our sales team. The role of Administrative Sales Assistant will play a crucial role in maintaining positive customer relationships through providing support and information to customers regarding our products, services, and policies and ensuring overall satisfaction. This role will interact with customers through various communication channels such as phone, email, chat, and in-person interactions, addressing inquiries, resolving issues, and ensuring a seamless customer experience..

Core Responsibilities :

• Provide administrative support to the sales team, including reports, presentations, and order processing.
• Maintain accurate customer information and update internal systems with changes to orders and delivery dates.
• Serve as a point of contact for customers, delivering professional, helpful, and timely service.
• Generate and process RFQs, quotes, sales orders, and purchase orders with accuracy.
• Coordinate with internal teams (sales, engineering, manufacturing, Mexico divisions) to ensure smooth workflows.
• Assist with scheduling, travel arrangements, and other logistical support for sales representatives.
• Monitor sales progress, track key metrics, and prepare performance and quotation reports.
• Actively participate in meetings, trainings, and collaborative efforts to support company goals.

Adhere to EAFab Mission Statement and Core Values :

To serve and support our customers with REAL SOLUTIONS that will help them reach the full potential of their operations.

o Honesty

o Awareness

o Integrity

o Social Responsibility

o Innovation

o Mutual Respect

o Diligence

o Profitability

Why should you apply?

Requirements

Requirements : Experience :

or

Skills :

Additional Requirements :