Automotive Service Advisor

Scott Kia of Springfield is looking for an experienced Service Advisor to join our team of professionals for our Service Department. The ideal candidate will possess a high energy level, a positive attitude, strong organization, communication, and problem-solving skills.

• ROLE COMPETENCIES :
• Positive Attitude
• Strong, Respectful Communicator
• Accountable
• Problem-Solver
• Coachable
• BENEFITS :
• Medical / Dental / Vision
• 401k Match
• Paid Vacation
• Personal Time / Birthdays off
• Team appreciation celebrations
• Company fitness gym, on-site
• Eagles / Phillies spirit days
• Charity events & community volunteer opportunities
• Nutrition and Wellness seminars
• Financial Planning workshops
• CORE RESPONSIBILITIES :
• Organize and distribute the day's schedule to prepare for incoming guests and manage efficient workflow through the shop, selling work needed to satisfy customer requests and maximize profitability.
• Create a 5-star experience while leading each customer through the service journey to inspire trust and loyalty.
• Take ownership and expedite the well-organized preparation of information and paperwork for all departments. Also, attentively communicate with the customer and coordinate vehicles through the shop, car wash, and loaner department.
• Assist the Service Manager with the tactful management of high-expectation customers. Take ownership of resolving customer service concerns.
• PAY :
• $65,000.00+ per year
• Scott Auto Group is an equal-opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.

Job Type : Full-time

Work Location : In person