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Restaurant Manager
Restaurant ManagerDear Daphni • Philadelphia, PA, US
Restaurant Manager

Restaurant Manager

Dear Daphni • Philadelphia, PA, US
1 day ago
Job type
  • Full-time
Job description

Schulson Collective transports Philadelphia to a quaint Mediterranean coastal town with their concept, Dear Daphni. Our restaurant offers sharable plates, unique flavor pairings & luxurious cocktails that are sure to have your inner foodie satisfied at first bite (or sip)! Join us for a memorable, interactive service & a vibrant atmosphere that will leave you dreaming of your next visit. Welcome to our love letter – Dear Daphni,

Job Title : Restaurant Manager

Job Summary :

The Restaurant Manager oversees daily operations, ensuring high standards of customer service, food quality, and overall guest satisfaction. This role involves managing staff, handling administrative duties, and ensuring a safe, clean, and well-maintained establishment.

Key Responsibilities :

Staff Management :

  • Train, develop & motivate hourly staff.
  • Schedule work shifts and assign duties.
  • Address employee concerns and disciplinary issues.

Customer Service :

  • Ensure high levels of customer satisfaction through excellent service.
  • Handle customer complaints and resolve issues efficiently.
  • Monitor and respond to online reviews and feedback.
  • Operations Management :

  • Oversee the day-to-day operations of the restaurant.
  • Ensure compliance with health and safety regulations.
  • Monitor inventory levels and order supplies as needed.
  • Financial Management :

  • Manage budgets, control costs, and maximize profitability.
  • Analyze financial reports and develop strategies to improve performance.
  • Handle cash management, including daily reconciliations and bank deposits.
  • Collaboration :

  • Collaborate with the corporate Social Media team to market specials, new menu items & all things new at your concept.
  • Communicate staffing needs to the corporate Talent Acquisiton team & attend weekly job fairs.
  • Compliance and Licensing :

  • Ensure compliance with local, state, and federal regulations.
  • Maintain proper licensing and permits.
  • Stay updated on industry trends and legal requirements.
  • Qualifications :

  • Education : Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).
  • Experience :  At least 2 (two) years of upscale dining management is required
  • Skills :

  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in restaurant management software (Resy, Toast, Restaurant365)
  • Financial acumen and budgeting experience.
  • Ability to work in a fast-paced environment and handle stressful situations.
  • Working Conditions :

  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to stand for extended periods and lift up to 50 pounds.
  • Willingness to be involved in hands-on tasks and work in all areas of the restaurant as needed.
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    Restaurant Manager • Philadelphia, PA, US

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