Head of Managed Cloud Infrastructure Services

Company Overview :

Samsung SDS America (SDSA), the IT and innovation hub of Samsung, delivers innovative cloud, AI, digital logistics, cybersecurity, and enterprise solutions to transform the way businesses work and operate. We serve Fortune 500 companies across industries and are driving digital transformation with cutting-edge technologies and trusted services.

Position Summary :

Samsung SDS America is seeking a Head of Cloud Infrastructure Managed Services is a senior leadership role with full P&L ownership, responsible for the strategic direction, delivery excellence, and operational performance of managed cloud services across multi-cloud platforms (SCP, AWS, Azure, GCP). This role leads cross-functional teams—including CloudOps, SecOps, DataOps, and DevOps—and builds strong partnerships with hyperscalers and technology partners. The ideal candidate drives innovation, ensures cost-effective and compliant service delivery, develops talent, and aligns services to evolving client needs and market demands.

You will work closely with executive leadership, customers, and cross-functional product, engineering, and sales teams to ensure we are delivering high-performance, cost-effective, scalable, and secure cloud services. The ideal candidate brings a strong background in cloud infrastructure and operations, a strategic and business-oriented mindset, and a passion for building and leading high-performing teams.

This is an onsite position based in Ridgefield Park, NJ.

Responsibilities :

Leadership & Strategic Execution

• Own the P&L for the managed cloud services business, ensuring revenue growth, profitability, and operational excellence.
• Develop and execute a future-proof strategy for managed cloud services aligned to market trends, client needs, and innovation opportunities.
• Lead a multi-disciplinary team and foster a culture of accountability, agility, and continuous improvement.
• Build partnerships with hyperscalers, ISVs, and ecosystem players to enhance value delivery and joint go-to-market efforts.
• Collaborate with executive leadership to define and deliver new service offerings.

Service Delivery & Operational Excellence

Strategic Partnership & Operational Management

Capability & Talent Development

Requirements

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees :

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.