Crossfire Consulting is a staffing company, and this position is for our direct client :
Contract position - 1 year duration
100% Onsite. 37.5 hour work week
As operations expand and the project portfolio increases, the need for a dedicated Asset Analyst becomes more critical. This role will be important in managing the growing number of assets and ensuring their optimal utilization across various projects. This role plays a vital role in managing and optimizing an organization's assets, but the specific responsibilities can vary. The primary purpose of this position is to manage, track, control, and maintain records for all MTA technology assets and services through the entire lifecycle of these products / services.
Responsibilities :
- Oversee all aspects of technology asset management, including ordering, receipt, preparation, distribution, inventory, storage, tracking, vendor repair / replacement, disposal, and reporting. This encompasses a wide range of devices such as phones, mobile devices (phones, tablets, laptops), and related equipment.
- Address and resolve reported tickets promptly.
- Maintain accurate and timely departmental records for all IT assets and services, adhering to MTA policies and procedures. This involves system entry of IT assets, tickets, service requests, and project data in alignment with IT requirements.
- Access, enter, and maintain MTA data on various vendor portals (e.g., wireless vendors) to uphold MTA asset records.
- Utilize administrative tools and related systems to maintain asset records, fulfill service requests, resolve tickets, and complete project tasks.
Qualifications, Experience and Education :
Associate degree or an equivalent combination of experience and education may be considered in lieu of a degree.1 to 3 Years of ExperienceBasic knowledge of IT devices, including hardware (e.g., desktops, mobiles), software / apps, peripheral devices, and accessories, as well as voice / data telecommunications technologies and network resources and protocols.Familiarity with the processes of ordering, receipt, preparation, distribution, inventory, storage, tracking, vendor repair / replacement, disposal, and reporting of technology assets.Ability to respond to and resolve reported tickets using standard MTA tools and techniques.Preferred experience with ServiceNow or similar ITIL-based ITSM or IT asset management systems.Ability to read and understand schematic diagrams, technical manuals, and documentation to maintain supported equipment and software with minimal training.Proficiency in using personal computers and mobile phones, including Microsoft Office Suite (Word, Excel, PowerPoint), email, texting, and video communications.Strong oral and written communication skills.Strong analytical and people skills.Capability to move and lift up to 25 lbs. of equipment