Account Supervisor, Purpose

Account Supervisor

As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world's leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We're just crazy enough to think we can impact the world and how it responds to ideas through communication. We encourage our employees to be curious, brave, inspiring, and a force for good. Let's talk. Come belong at Ketchum!

Overview

Ketchum is seeking an Account Supervisor to join our Purpose team. Do you have experience working on high profile brand accounts and a passion to help guide companies, NGOs or Foundations looking to create a better world for people and planet? If so, this could be just the right opportunity for you.

Responsibilities

We're in need of someone strategic, creative, collaborative, and fun, but also detail-oriented. This is a truly awesome opportunity to work on high-profile clients, doing meaningful work. Ideal candidate is a project manager guru, someone with experience working on large consumer brands, exceptional media relations skills, and an understanding of purpose work, including NGO partnerships and corporate responsibility.

• Perform a wide range of duties, including development of client programs, strategic planning, staff development, and financial management. Serve as key liaison among client, account team, and agency management
• Manage day-to-day account needs
• Be client-facing, continually fostering client-agency relationships to build trust and become a valuable resource to clients
• Provide strategic guidance to clients on an ongoing basis; anticipate and address clients' needs
• Troubleshoot clients' problems as they arise; seek senior management input whenever appropriate
• Motivate team members by promptly reviewing work and providing constructive feedback; encourage the team to take advantage of training and development opportunities
• Assist account team(s) in working effectively and in the best interest of client(s)
• Demonstrate proficiency in writing and editing materials, including client press releases, byline articles, correspondence, and plans
• Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues, and others
• Manage account financials, including budget allocation and control, time sheets, client billing, supplier invoicing, and purchase orders
• Access the agency's network of resources to deliver the greatest value to clients
• Work with account team(s) to build incremental business
• Participate in new business programming and presentations
• Stay on top of trends in the industry; bring them to the attention of clients and associates, as appropriate

Qualifications

Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to :

The salary range for this position is $85,000 to $95,000. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and / or other benefits also are available.

Hybrid Workplace : Three days a week in the office. Robust benefits program, effective within 30 days of hire. Paid maternity / paternity leave. Family Forming Benefits. Employee Recognition Program. Generous paid time off includes vacation, wellness, and extended holiday schedule. Various development opportunities to enhance personal and professional life. Tuition reimbursement. Monthly Cell Phone & Wi-Fi reimbursement.