Talent.com
Global Servicing - Travel Consultant

Global Servicing - Travel Consultant

TravelhrportalWashington, DC, US
26 days ago
Job type
  • Full-time
Job description

Global Servicing Travel Consultant

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Global Servicing Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.

What You'll Do on a Typical Day

  • Advise and arrange travel for corporate business customers in the US, Canadian, UK and Australian Markets.
  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
  • Use of Sabre as the Global Distribution System (GDS)
  • Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
  • Use positive telephone service techniques and act on special customer requests
  • Prevent fraudulent callers from trying to book trips afterhours by following our security protocols.
  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

What Are We Looking For?

  • A minimum of 2 years' corporate travel experience
  • A minimum of 2 years' Native GDS Expertise in Sabre
  • Excellent verbal and written communication skills
  • Excellent customer service skills in a travel environment
  • Strong time management and organizational skills including multi-tasking and prioritizing of workload whilst ensuring maximum quality
  • Fares & Ticketing knowledge including RTW and complex fares
  • Knowledge of products including car service, hotels and rail
  • Domestic & international destination / geographical knowledge
  • Maintaining up to date knowledge of international travel notifications and guidelines as per government / client rulings
  • Demonstrated understanding of the relevant customer base
  • An ability to adapt communication style to the audience, communicate confidently, accuracy and has ability to lead the traveler (or travel booker) to desired outcomes
  • An ability to adapt to change
  • Work across teams and departments
  • Please be flexible and prepared to work a shift any time between 6A to 11 : 30P EST time Monday to Sunday.

    Location : United States

    The US national hourly wage range for this position is from $17.00 to $29.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

    This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

    The #TeamGBT Experience

    Work and life : Find your happy medium at Amex GBT.

    Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

    Travel perks : get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

    Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

    We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

    And much more!

    All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

    What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

    Create a job alert for this search

    Global Travel Consultant • Washington, DC, US

    Related jobs
    • Promoted
    Group Air Specialized Travel Consultant

    Group Air Specialized Travel Consultant

    TravelhrportalWashington, DC, US
    Full-time
    Group Air Specialized Travel Consultant At Ovation Travel.Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our indu...Show moreLast updated: 30+ days ago
    Leasing Consultant

    Leasing Consultant

    The Scion GroupAltus Towson Row, Towson, Maryland, United States
    Full-time
    Quick Apply
    Want to learn more about The Scion Group? We are interested in every qualified candidate who is eli...Show moreLast updated: 30+ days ago
    Travel Sales Specialist

    Travel Sales Specialist

    HB TravelsTowson, Maryland, United States
    Remote
    Full-time
    Quick Apply
    We are a professional travel services company dedicated to designing seamless and memorable travel experiences.From leisure vacations to group travel and business trips, we provide clients with per...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2905.52 / Week

    Travel CT Tech - $2905.52 / Week

    Host HealthcareAlexandria, VA, US
    Full-time
    Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Alexandria, VA.Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $2905. At Host Healthcare, we are dedica...Show moreLast updated: 1 day ago
    • Promoted
    Travel CT Tech - $2839.13 / Week

    Travel CT Tech - $2839.13 / Week

    Host HealthcareAlexandria, VA, US
    Full-time
    Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Alexandria, VA.Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $2839. At Host Healthcare, we are dedica...Show moreLast updated: 1 day ago
    • Promoted
    Sr. Consultant, Client Success

    Sr. Consultant, Client Success

    VisaAshburn, VA, United States
    Full-time
    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...Show moreLast updated: 29 days ago
    • Promoted
    Travel Consultant - Sabre

    Travel Consultant - Sabre

    TravelhrportalWashington, DC, US
    Full-time
    Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and...Show moreLast updated: 30+ days ago
    • Promoted
    Corporate Travel Consultant - Entertainment Sector

    Corporate Travel Consultant - Entertainment Sector

    TravelhrportalReston, VA, US
    Full-time
    Remote Travel Counselor Servicing Entertainment Client.Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industr...Show moreLast updated: 21 days ago
    • Promoted
    Travel CT Tech - $2,396 to $2,596 per week in Baltimore, MD

    Travel CT Tech - $2,396 to $2,596 per week in Baltimore, MD

    AlliedTravelCareersColumbia, Maryland, US
    Full-time
    AlliedTravelCareers is working with Titan Medical Group to find a qualified CT Tech in Baltimore, Maryland, 21201!.ARRT(CT) / BCLS / BLS - American Heart Association. Location : 2401 W Belvedere Ave, Bal...Show moreLast updated: 2 days ago
    Worldwide Travel Coordinator

    Worldwide Travel Coordinator

    LP ConsultingAlexandria, VA, US
    Full-time
    Quick Apply
    Embark on a Career as a Worldwide Travel Coordinator !.Are you passionate about travel and skilled at creating extraordinary experiences?. As a Worldwide Travel Coordinator , you’ll collaborat...Show moreLast updated: 12 days ago
    Consulting Travel Professional (wfh)

    Consulting Travel Professional (wfh)

    Diane's Travel BusinessArlington, VA, us
    Remote
    Full-time +1
    Quick Apply
    Are you someone who loves travel and enjoys helping others plan unforgettable experiences? Join our award-winning travel group as an. Entry Level Virtual Scheduling Consulting Travel Professional.In...Show moreLast updated: 30+ days ago
    VIP Travel Consultant

    VIP Travel Consultant

    LP ConsultingBaltimore, MD, US
    Full-time
    Quick Apply
    We are seeking a dedicated VIP Travel Consultant to assist organizations in planning and coordinating impactful group experiences that support their fundraising and mission-driven initiatives.This ...Show moreLast updated: 3 days ago
    • Promoted
    Director, Global Travel Trade Engagement

    Director, Global Travel Trade Engagement

    U.S. Travel AssociationWashington, DC, United States
    Full-time
    The Director, Global Travel Trade Engagement will help shape the future of international inbound travel to the U.IPW—America's premier international inbound travel trade show.The successful candida...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2,751 to $2,930 per week in Bel Air, MD

    Travel CT Tech - $2,751 to $2,930 per week in Bel Air, MD

    AlliedTravelCareersColumbia, Maryland, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified CT Tech in Bel Air, Maryland, 21014!.Host Healthcare is an award-winning travel healthcare company with an immediate opening ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Consultant Remote VIP

    Travel Consultant Remote VIP

    TravelhrportalWashington, DC, US
    Remote
    Full-time
    Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and...Show moreLast updated: 30+ days ago
    • Promoted
    Tax Preparer - 2+ Yrs Paid Tax Experience Required

    Tax Preparer - 2+ Yrs Paid Tax Experience Required

    IntuitHughesville, MD, US
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...Show moreLast updated: 2 days ago
    • Promoted
    Travel CT Tech - $1,976 to $2,176 per week in Baltimore, MD

    Travel CT Tech - $1,976 to $2,176 per week in Baltimore, MD

    AlliedTravelCareersGermantown, Maryland, US
    Full-time
    AlliedTravelCareers is working with Titan Medical Group to find a qualified CT Tech in Baltimore, Maryland, 21201!.ARRT(CT) / BCLS / BLS - American Heart Association. Titan Medical is looking for travel...Show moreLast updated: 29 days ago
    • Promoted
    Corporate Travel Consultant - Servicing Fortune 500 Clients

    Corporate Travel Consultant - Servicing Fortune 500 Clients

    TravelhrportalWashington, DC, US
    Full-time
    Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and...Show moreLast updated: 7 days ago
    Client Services / Travel

    Client Services / Travel

    HB TravelsTowson, Maryland, United States
    Remote
    Full-time +1
    Quick Apply
    Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role.W...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Travel Consultant -Sabre Experience

    Remote Travel Consultant -Sabre Experience

    TravelhrportalWashington, DC, US
    Remote
    Full-time
    Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We're here to help our colleagues achieve success and...Show moreLast updated: 27 days ago