Program Manager, TerrapinSTRONG

Job Posting

TerrapinSTRONG Education facilitates trainings, education, and programming related to community, belonging and inclusion, extending the university's commitment to the TerrapinSTRONG onboarding program to include ongoing learning experiences. This unit also oversees the facilitation of the Words of Engagement Intergroup Dialogue Program and TerrapinSTRONG. All new faculty, staff and students participate in the TerrapinSTRONG onboarding course, as well as TerrapinSTRONG onboarding initiatives within their division / college / school. These onboarding experiences are just the first step to creating an inclusive campus. TerrapinSTRONG holds a shared understanding from which we work to improve the sense of community, belonging and inclusion on our campus. The program manager for TerrapinSTRONG assists the director with the delivery of campus-wide and unit-specific initiatives related to belonging and inclusive community education. The program manager will be responsible for conceptualizing, executing, and evaluating original programming, as well as collaborating with other campus programming bodies that oversee belonging and community learning programming efforts. This position will also partner with campus stakeholders to cultivate learning community experiences (e.g., professional development initiatives and learning programs) that enhance faculty and staff capacity for effectively engaging across differences. Along with a network of educators, this position will develop procedures for collecting information on campus-wide programs and contribute to developing the website as a hub for information and resources pertaining to belonging and inclusive community education. The program manager for this area will administer community and belonging programming and / or education, including but not limited to Words of Engagement Intergroup Dialogue Program (WeIDP), TerrapinSTRONG, and consultations with students, faculty, and staff. This position will facilitate educational opportunities, supervise facilitators, develop and implement assessment and evaluation of programs and trainings, and oversee the recruitment process for the program. This position will report directly to the director, TerrapinSTRONG Education.

Minimum Qualifications :

Education : Bachelor's degree from an accredited college or university.

Experience : Five (5) years of professional program management experience.

Other : Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of business acumen to understand key business drivers, organizational communications, and data. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to exercise independent judgment and discretion. Ability to develop and administer new policies and procedures. Ability to interpret and apply policies, procedures, regulations, and laws.

Additional Job Details :

• Experience developing and delivering trainings and educational programs pertaining to inclusive community learning and belonging or related subject matter in higher education which includes two (2) years' experience teaching or facilitating trainings.
• One (1) year of supervisory experience.
• Leadership development experience to help foster an inclusive community on campus.
• Expertise in inclusive community learning and belonging practices to create a more inclusive and welcoming environment for students and staff.
• Strong program management skills with experience in designing and executing inclusive community learning and belonging-related initiatives and experience in intergroup dialogue.
• Advanced knowledge of the principles and practices of community, belonging and inclusion (e.g., implicit bias, cultural humility, belonging research, etc.).
• Advanced knowledge and skills in facilitation and instructional design.
• Advanced communication skills including writing, editing, speaking / facilitating and excellent interpersonal skills.
• Intermediate to advanced user of Microsoft Office (i.e., Word, PowerPoint, Excel, and Access).
• Intermediate user of GSuite and Adobe Acrobat.
• Ability to develop long-term goals and objectives for initiatives and programs in collaboration with the director.
• Ability to organize and interpret data and records using various tools (e.g., Google Forms and Qualtrics).
• Ability to handle sensitive matters with discretion, tact, and confidentiality.
• Ability to work with a wide diversity of stakeholders (e.g., internal and external).
• Ability to work independently as well as under direction.
• Ability to assess training programs.
• Passion for supporting students and colleagues across differences.

Candidates must be able to provide proof of eligibility to work in the USA. No visa sponsorship is offered for this position.

Required Application Materials : Cover letter, resume, and a list of three references.

Best Consideration Date : July 30, 2025

Posting Close Date : July 30, 2025

Open Until Filled : Yes