Operations Manager, WRIKE Experience, Part Time, Fully Remote (BG25091404)

The Bowen Group-a leader in telehealth, strategic communications, and wellness services-is seeking a detail-oriented and proactive part-time Operations Manager to support digital design and communications projects aimed at improving the lives of military members, veterans, and their families.

Key Responsibilities

The Operations Manager oversees the daily operations of a multidisciplinary digital design team, driving project efficiency, maintaining high-quality deliverables, and ensuring alignment with client goals and compliance standards.

• Wrike experience required. Create and maintain detailed project schedules, task assignments, and deliverables using Wrike.
• Experience focus : strategic communications, digital platforms, and event planning.
• Manage daily workflows for a team of designers, content strategists, developers, and QA testers.
• Align projects with government requirements, including Section 508 compliance.
• Identify task dependencies across multiple concurrent projects and manage timelines accordingly.
• Participate in virtual meetings with clients and internal teams using Microsoft Teams.
• Continuously improve workflow processes for transparency and efficiency.
• Track priorities and client expectations across various projects.
• Facilitate delivery, documentation, and client approvals.
• Generate status updates, performance metrics, and required client reports (weekly, monthly, quarterly, annual).
• Support webinar planning and execution, as well as virtual and in-person events.
• Work independently in a cross-functional environment to audit and support project operations.
• Maintain clear and consistent communication to manage expectations and resolve issues.
• Work independently to plan and coordinate the operations of the digital design team and perform audits on projects in a cross-functional team environment.
• Perform other duties as requested.

EDUCATION and EXPERIENCE

5+ years of experience in operations or project management for digital / creative teams.

Skills & Expertise :

Additional Requirements :

Benefits for Full-Time Employees

We offer a comprehensive benefits package for Full-time Employees to include the following :

The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.

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