Account Specialist - Retail Services

A company is looking for an Account Specialist (Client Services - Retail focus).

Key Responsibilities :

Engage customers to gather job requirements and translate them into detailed manufacturing instructions

Coordinate production of client materials and maintain communication with customers throughout the production process

Monitor job progress and ensure the final product meets customer requirements and company standards

Required Qualifications :

High school diploma or equivalent with 3+ years of relevant administrative or operational support experience

Excellent knowledge of functional areas related to the job

Advanced knowledge of technology, including MS Office or MAC software programs

Ability to work weekends and holidays as needed

May provide oversight or review work conducted by junior level staff