Director of Client Success
VirtualVocationsToledo, Ohio, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Director of Client Success (Delivery) - West Coast.
Key Responsibilities
Own delivery and outcomes for a multi-account portfolio including scope, schedule, budget, quality, and risk
Grow the business through solution-led expansions and renewals in collaboration with sales partners
Activate AI Build initiatives, manage AI readiness, and scale pilots into production
Required Qualifications
10+ years in client delivery or engagement leadership within digital engineering or consulting
Proven experience in portfolio ownership and driving client value
Hands-on experience with AI-enabled initiatives and familiarity with AI SDLC practices
Strong executive presence with CXO stakeholders and commercial acumen
Fluency with delivery and reporting tools such as Power BI or similar
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Director Client • Toledo, Ohio, United States
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