Personal Banker, Retail Banking (Federal Way, WA)

Personal Banker

Salary Range : $21.20 - $31.83 Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and / or equity awards.

Benefits worth writing home about :

• Medical, dental, and vision coverage for employees and their families
• Life, disability and family leave
• 401(k) and Roth 401(k) with employer match
• Wellness program, employee assistance program, "Commute Trip Reduction" (CTR) and various employee discounts
• Generous vacation, sick leave, 11 paid holidays, and 16 hours of paid leave every year for community service work
• Free employee checking account and employee home loan discounts

EO / AA Employer including Vets and Disabled. Qualified applicants with arrest and conviction records will be considered in accordance with legal requirements.

Job Description Summary :

The Personal Banker role is responsible for growth, maintenance, and development of both new and existing personal and business banking relationships. This role demands exceptional customer service skills, beginning with welcoming customers to the bank, conducting in-depth profiles to understand their financial needs, and providing tailored recommendations based on a comprehensive understanding of the bank's offerings. Additionally, this role involves proactively pursuing new banking relationships beyond the immediate community. This position involves creating detailed profiles for each customer and maintain regular personal contact through phone calls or emails, aiming to strengthen and expand customer relationships. Beyond relationship management, the position entails a variety of universal banking duties, including operational tasks, cash handling, and other branch support activities.

Job Details : Primary Functions :

Operational Excellence and Customer Service :

Qualifications :

Mental and Physical Considerations :

Work Environment :

This Position Description may not be limited to the Functions and Requirements as outlined, now or in the future. For example, changes in corporate needs, position demands, or individual performance may result in changes to the Functions or Requirements of this position.