Customer Service- Order Entry Specialist

Job Description

Job Description

Job Title : Order Entry Specialist

Job Description

As an Order Entry Specialist, you will play a crucial role in ensuring the seamless processing of customer orders and inquiries. You will be responsible for managing orders, coordinating shipments, and providing excellent customer service to both internal and external clients.

Responsibilities

• Enter orders placed by customers and respond to customer inquiries.
• Track orders through SAP and communicate any issues or information between sales representatives, manufacturing personnel, and customers.
• Generate deliveries and coordinate with the warehouse for shipments, ensuring that large orders are palletized and planned accordingly.
• Interact with customers to provide information about products and services.
• Manage complex territories and may solicit the sale of new products.

Essential Skills

Additional Skills & Qualifications

Work Environment

This role is based in a call center environment. Training hours are Monday to Friday, from 8 : 00 AM to 4 : 30 PM, for approximately 6-8 weeks. Post-training, the shift hours will be either 9 : 00 AM to 5 : 30 PM or 9 : 30 AM to 6 : 00 PM, with a half-hour lunch break. The work schedule includes remote work on Mondays and Fridays, and on-site attendance from Tuesday to Thursday. You will work closely with a trainer during the initial training period.

Pay and Benefits

The pay range for this position is $21.00 - $23.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a hybrid position in Allentown,PA.

Application Deadline

This position is anticipated to close on Nov 3, 2025.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.