Property & Casualty Claims Advocate

Property & Casualty Claims Advocate

The Claims Advocate serves as a pivotal point of collaboration, bridging clients, brokerages, insurers, defense counsel, risk managers, and claims professionals. Responsible for the entire spectrum of the claim and broking process, this role encompasses tasks such as initial and excess reporting, claims management, coverage analysis, contract reviews, and strategic consultation on legal issues, valuation, and claims negotiation. Acting as a dedicated advocate for the client's interests, the Claims Advocate maintains productive relationships while providing oversight to claims handlers, Third Party Administrators, vendors, and insurers, all directed by the client. A profound understanding of claims handling and the litigation process across multiline property & casualty and specialty coverages, within various jurisdictions, is crucial for success in this role.

Responsibilities Include :

• First Reporting of claims to carriers across all lines of property & casualty business as assigned.
• Update status to excess & reinsurers as needed.
• File set?up, maintenance, and documentation in the designated claims management system.
• Respond to client, broking department, and insurer inquiries, involving claims, coverages, and exposures.
• Perform Claims Advocacy services for assigned clients on GL, AL, Multiline P&C, Management Liability, and specialty lines of business.
• Perform contract reviews as assigned.
• Perform Legal Research as assigned or as otherwise appropriate in response to client inquiries.
• Collaborate with adjusters, compile and review loss and reserve information, prepare claim status reports, and provide reserve and settlement analysis of Non?Worker's Compensation claims.
• Review and analyze insurance policies and coverage documents and consult with clients.
• Advocate for the client with insurers as appropriate.
• Coordinate, prepare for, attend, participate in, and document claim review meetings on selected accounts pursuant to the client service instructions and as assigned.
• Act as a liaison between insurers, claims professionals, Third Party Administrators, defense counsel and clients, on claims, addressing service issues and monitoring for trends.
• Monitor and coordinate with defense counsel providing general claim oversight.
• Attend Settlement Conferences, Mediations, and Trials as necessary to advocate for and protect the client's interests and objectives.
• Perform and assist in risk management, broking or other special projects as assigned.
• Provide overall TPA oversight in conjunction with and on behalf of assigned clients.
• In all aspects of job performance, emphasize the importance of ensuring data integrity, managing follow?ups, exhibiting a sense of ownership and accountability, and providing a high? level of client satisfaction.

Requirements :

Compensation :

The salary range for this position is $100,000 to $150,000. The offer will depend on the geographic region, job-related knowledge, skills, and experience, among other factors. This role may also be eligible to participate in a discretionary annual incentive program. Heffernan offers a comprehensive benefits package; more details on which can be found.

Heffernan Habits (Expectations) : These are practices that represent our unique culture.

Working Conditions :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.