Software Analyst

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Riceland Healthcare System is seeking a highly skilled Software Analyst with strong experience in ClinicalWorks (ECW) Electronic Medical Records (EMR). The Software Analyst will be responsible for supporting, maintaining, and optimizing ECW workflows to enhance clinical and operational efficiency across our healthcare facilities. This role requires at least 5 years of hands-on experience with ECW EMR and a deep understanding of healthcare operations, clinical workflows, and compliance requirements.

Key Responsibilities

• System Support & Maintenance
• Provide day-to-day support for ECW EMR, troubleshooting issues for providers, clinical staff, and administrative users.
• Manage system configurations, updates, patches, and enhancements.
• Ensure data integrity, security, and compliance with HIPAA and other healthcare regulations.
• Workflow Analysis & Optimization
• Evaluate clinical and administrative workflows to recommend improvements using ECW features.
• Customize templates, forms, and reports to support clinical documentation and operational needs.
• Support implementation of new modules, features, and system integrations.
• Training & User Support
• Train physicians, nurses, and staff on ECW functionalities and best practices.
• Develop user guides, training materials, and conduct ongoing refresher sessions.
• Reporting & Data Management
• Generate and customize reports to support clinical, financial, and regulatory reporting requirements.
• Assist leadership with data analysis for performance improvement and decision-making.
• Implementation & Integration
• Collaborate with IT, clinical teams, and vendors to manage EMR upgrades and system integrations.
• Participate in EMR-related projects, ensuring alignment with organizational goals.

Qualifications & Requirements

Preferred Attributes

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

Hospitals and Health Care

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