Home Health Office Coordinator Scheduler Full Time
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Overview
Homecare is the future of healthcare! Aveanna Healthcare has grown tremendously during the past year, and through a series of exciting acquisitions we've expanded the scope of our business into home health and hospice. The Office Coordinator plays a key role in assisting in the day-to-day tasks of the office by supporting the clinical operations and management staff members.
Responsibilities
- Oversees scheduling and coordination.
- Manage office calls, correspondence, calendaring, meetings, analytical support, etc.
- Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service.
- Be accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patients' family members, and co-workers.
- Supervise daily administrative and communication activities for the office; establishing and maintaining database and filing systems per industry standard.
- Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government / health care standards.
- Support ongoing operational missions such as branch performance, retention and business growth.
- Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team.
- Participate in staff meetings, and meet regularly with branch management for individual supervision to meet performance objectives.
- Comply with HIPPA and Data Privacy Practices.
Requirements
Proficient with Microsoft SuiteCustomer service experienceExcellent written and verbal communication skillsPreferred
Prior scheduling Home Health scheduling experiencePrior scheduling LTC experienceSeniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Hospitals and Health Care
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