Lead Concierge

Takes a lead role in overseeing the Concierge Team Members. Provides a positive first impression to all who enter the community.  Provides an overview of community information to those inquiries in support of sales and marketing efforts.  Responds to incoming calls and provides clerical support to all departments. This is a non-exempt hourly role reporting to the Business Operations Director.

Schedule : Full-time

Salary Range : $20.00 - $23.00 Hourly

Responsibilities and Duties :

• Schedules Concierge Team Members to ensure appropriate front desk coverage
• Assigns daily task and ensure completion of tasks
• Assists the Business Operations Director and Sales Counselor with special projects
• Ensures appropriate office supplies are on hand
• Coordinates maintenance of all office equipment
• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms resident emergency call system and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal State and local regulations as well as community policies and procedures
• Other duties as assigned

Qualifications :

Physical Abilities :

Additional Information :

Benefits Offered(Full Time) :

Other Compensation Programs :

Equal Opportunity Statement :

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal state and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Remote Work : No

Employment Type : Full-time

Key Skills

Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

Experience : years

Vacancy : 1