Medication Management Liaison

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Mid Cities Psychiatry in Euless, TX is seeking a highly organized and solutions-focused individual to join our team as Medications Liaison . In this key role, youll be responsible for ensuring seamless coordination of Ketamine and Esketamine services.

This position supports patient scheduling, inventory control, and weekly medication ordering. The Psychiatric Medication Liaison serves as a bridge between pharmacy suppliers, clinical staff, and patients to ensure timely treatment and medication availability of the clinic.

Job Application Requirements :

• A current resume
• A cover letter explaining why you are a strong candidate for this position and what excites you about Mid Cities Psychiatry
• Completed MCP Employment Application
• DISC Assessment results

Interested applicants should complete and e-mail these materials to H- R@midcitiespsychiatry.com

Job Description :

Applicants must be willing to work full-time, Monday thru Friday, 8 : 00 am to 5 : 00 pm.

Benefits :
• 401(k)
• Medical Insurance (eligibility begins the first day of the month after 60 days of employment)
• Dental & Vision benefits (eligibility begins the first day of the month after 60 days of employment)
• PTO, Public Holidays, Sick-Leave
• 401k contribution of 3.0% after 12 months continuous employment

Key Responsibilities

Medication Coordination

• Place weekly medication orders for Esketamine (Spravato) and Ketamine from approved suppliers.
• Track incoming shipments and confirm delivery of ordered medications.
• Maintain accurate inventory logs for all Ketamine and Esketamine supplies.
• Flag low inventory and anticipate reorders to avoid treatment delays.

Scheduling & Patient Coordination

• Schedule new and follow-up patient appointments for Ketamine and Esketamine treatments.
• Coordinate closely with the Ancillary Services Manager and Patient Navigators to ensure timely intake and follow-up.
• Maintain up-to-date scheduling records and accommodate provider and patient preferences when possible.

Clinical Communication & Support

• Collaborate with treating providers and medical assistants to ensure accurate documentation of treatment plans.
• Ensure appropriate patient tracking for continuation authorizations (PAs) and medication utilization.
• Assist in preparing documentation or communication for pharmacy follow-up when prescriptions are delayed or denied.

Qualifications

• High school diploma or equivalent required; Associates or Bachelor's degree preferred.
• Certified Medical Assistant (CMA) or Medical Assistant (MA), and Pharmacy Technician background highly preferred.
• 1+ year of experience in a clinical, pharmacy, or scheduling setting.
• Familiarity with psychiatric medication protocols and pharmacy coordination is a plus.
• Proficient in EMR systems and scheduling software.
• Highly organized with strong communication and follow-up skills.
• Ability to work independently and as part of a team.

Preferred Skills

• Experience with Spravato or Ketamine treatment workflows
• Knowledge of prior authorization and pharmacy processes
• Strong problem-solving ability and attention to detail