Compensation Pay Range:
$14.81 - $21.00The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong communication skills
Ability to obtain RSS Certification
Desired:
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Retail Service Specialist • Store 06940 Wheat Ridge CO
In 1992, EAGLERIDER pioneered the Harley-Davidson motorcycle rental concept and the guided motorcycle tour business.Today, we are the world's largest motorcycle tourism company specializing in rent... Show more
Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! The Center Sto... Show more
The Wholesale Sales Specialist is responsible for supporting wholesale distributors and dealer partners in the Independent Aftermarket (IAM) by providing in-market guidance, training, and ongoing s... Show more
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions including installation and related services.... Show more
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more
The Service Advisor acts as the liaison between customers and the service department, providing exceptional customer service, managing service appointments, and ensuring customer satisfaction throu... Show more
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the military... Show more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last ... Show more
Part-time evening work close to home.Service one or more nearby apartment communities with no long-distance driving or off-site dumping.We're hiring part-time Doorstep Trash Collection Specialists ... Show more
Must reside within 15 miles of Thornton, CO.Schedule is Tuesday - Saturday 7am-3:30pm.The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs o... Show more
Overnight Shift: This is a full-time job opportunity with overnight hours.To qualify for shift differential, you must work a minimum of 5 hours between the hours of 12 am - 6 am.Must be available t... Show more
Hours - 1st shift - 7:00-3:30 PM - M-F.Effective inventory process & control to meet business goals.Monitoring and controlling inventory integrity.Inventory support, identifying missing material, a... Show more
Estimated pay $45,000 - $90,000 annually *effective rate*.We're a results-focused, performance-driven team that knows how to deliver.Every role here plays a key part in shaping an exceptional exper... Show more
Customer Service Rep/Expediter.Domino's Pizza in Erie is seeking an enthusiastic and customer-focused Customer Service Representative/Expediter to join our dynamic team.In this role, you'll be the ... Show more
Job DescriptionJob DescriptionJob Title :Remote Customer Service SpecialistCompany :ForgeFitLocation :Remote (U.Based)Employment Type :Full-TimeAbout ForgeFitAt ForgeFit, we supply premium fitness ... Show more
Join Premium Retail Services as a Merchandising Specialist, where you'll bring top brands to life in stores across your community.Represent hundreds of beloved brands across multiple retail locatio... Show more
Treasury Management - National Settlement Team Segment Support.Provides support to the Treasury Management - National Settlement Team Segment.Prioritizes complex onboarding's and ensures they are c... Show more
Seasonal Retail Sales Associate - Orchard Town Center.Earn extra cash this holiday season and enjoy a 50% discount at our family of brands.As a member of our team, there's even more in store for yo... Show more
){kind=logo}
