Luxury Inn Manager

Job Description

Job Description

Company Description

JUSTIN Vineyards & Winery is more than a beautiful place to drink exceptional wine. It’s a unique viticultural microclimate. It’s a one-MICHELIN-starred restaurant. It’s a Forbes 5-Star and Five Diamonds by AAA hospitality experience. It's world-class service at the JUST INN.

The JUST INN team provides guests with the most unfettered and effortless access to the JUSTIN Estate and The Restaurant at JUSTIN, including exclusive benefits such as premium tastings and a daily farm-to-table breakfast.

JUSTIN is seeking a  Luxury Inn Manager  to oversee the effective day-to-day operations of the JUST INN, where we provide guests with a warm and welcoming experience during their visit to the JUSTIN Estate. This role directly manages the Concierge, Host, and Housekeeping teams and collaborates closely with our restaurant and tasting room teams. This Manager will play a key role in creating and coordinating an exceptional lodging experience for VIP and celebrity visitors.

The ideal candidate will be an inspirational leader with experience managing a team at 5-star standards. This individual must thrive in fast-paced environments, build trusted relationships, and be a creative problem solver.  The Inn Manager will lead with purpose, develop people with intention, and drive performance through clear expectations and strong partnerships. This is an excellent opportunity for someone interested in building a career in hotel management in a boutique inn setting.

This full-time position is located at the JUSTIN Estate : 11680 Chimney Rock Rd, Paso Robles, CA 93446.

Job Description

• Lead, train, and supervise staff according to Forbes 5-star standards, ensuring quality guest experiences, smooth operations, and compliance with safety standards and company policies
• Ensure a warm and welcoming guest arrival process, including preparing welcome folders, sending out confirmation materials, and handling check-outs
• Ensure rooms are clean, prepared, and equipped with welcome amenities before guest arrival
• Ensure the Housekeeping team maintains standards and fulfills special requests and are working safely and complying with all company policies / mandated laws
• Direct the scheduling of Host and Concierge teams to ensure coverage for breakfast, lunch, and Inn services
• Manage VIP and tour itineraries, ensuring staff are informed of key visitors and private tours
• Organize hospitality team meetings with department heads of the restaurant, housekeeping staff, maintenance, and tasting room
• Coordinate with restaurant and tasting room leadership regarding concierge and housekeeping needs
• Assist the Restaurant / Banquet Manager with event planning and execution, particularly weddings
• Manages and trains for tours, guest experiences, and breakfast service
• Complete annual employee performance reviews for direct reports
• Manage the emergency after-hours phone line to promptly address any urgent guest issues
• Report on occupancy levels as requested by management

Qualifications

Base salary : $75,000 - $80,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

Additional Information

24 / 7 online physician consultations

Located in Paso Robles, JUSTIN® Vineyards & Winery was founded in 1981 and is known for crafting world- class wines using Bordeaux grape varieties, including the iconic ISOSCELES® blend of Cabernet Sauvignon, Cabernet Franc and Merlot. The Vineyard estate, located at 11680 Chimney Rock Road, features a Tasting Room, luxury five-star accommodations at the JUST Inn®, and a Restaurant—making it one of the only wineries on the Central Coast to offer all three options.  In September 2018, a new second location, the JUSTIN Downtown Tasting Room opened introducing an expansive wine-tasting bar, lounge, and a full dining room that’s situated prominently on the square along Downtown City Park in the heart of Paso Robles. In addition to its stellar hospitality, JUSTIN consistently receives top honors around the world, establishing itself as a leader in New World Bordeaux-style winemaking. JUSTIN wines are available through discerning fine wine retailers and restaurants throughout the United States, or directly from the Winery via JUSTIN’s Tasting Room, online store or to members of the exclusive JUSTIN Wine Society wine club. To discover more about JUSTIN, visit www.justinwine.com.

Wonderful Wines, the premium wine division of The Wonderful Company, unites three iconic wineries — JUSTIN Vineyards & Winery , Lewis Cellars , and Landmark Vineyards — under one visionary umbrella. Known for innovation, entrepreneurial drive, and relentless pursuit of excellence, our mission is to craft extraordinary wines and unforgettable experiences.

From JUSTIN’s Bordeaux-style blends in Paso Robles, to Lewis Cellars’ award-winning Cabernet Sauvignon in Napa Valley, to Landmark’s expressive Sonoma Coast Chardonnay and Pinot Noir — our portfolio showcases the best of California’s winegrowing regions. As part of The Wonderful Company — a Fortune Top 100 Place to Work and PEOPLE’s #1 Company That Cares — we’re committed to making a difference for our people, our planet, and our customers.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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