Temporary Floating Library Assistant Job at City of Boise in Idaho City

Overview

The Library Assistant - Temporary / Floating - provides excellent customer service by assisting library users with circulation, reference, and technology needs across the Boise Public Library system. This flexible, temporary position offers the opportunity to support multiple library locations as needed, covering a variety of shifts including days, evenings, and weekends. Initially working up to 19 hours per week for training and onboarding, the employee will transition to an on-call schedule to fill in where coverage is needed. Ideal for someone who enjoys variety, learning new environments, and delivering welcoming, knowledgeable support to library visitors of all ages.

Responsibilities

• Assists library users with circulation, reference, reader\'s advisory and other library services. Maintains accurate user account information and resolves customer concerns tactfully, using discretion and initiative to meet user needs. Maintains a basic knowledge of library resources and practices. Assists the public with library computer use and related technology. Assists with user inquiries and explains policies and procedures. Handles basic issues and problems and refers more complex issues to higher-level staff.
• Performs routine or repetitive tasks with specific instructions and set procedures, such as performing proper library opening and closing procedures and checking in returned materials using library computer systems. Maintains library collections by accurately sorting and shelving materials.
• May assist with offsite events for users of all ages, as needed.
• Performs other duties as assigned. Nothing in this job description restricts management\'s right to assign or reassign duties and responsibilities to this position at any time.

Required Knowledge, Experience, And Training

Preferred Knowledge, Experience, And Training

Special Requirements

Physical Efforts

While performing the duties of this job the employee is always lifting / carrying up to 35 pounds and rarely lifting / carrying up to 50 pounds. Also, the employee is always pushing / pulling up to 20 pounds, frequently pushing / pulling up to 75 pounds and occasionally pushing / pulling up to 100 pounds. The noise level is frequently moderate and occasionally loud. Work includes sensory ability to talk, hear, smell and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand / finger dexterity.

Working Environment

The work environment will include inside conditions, outdoor weather conditions, areas of dust, odors, mist and gases or other airborne matter. Work includes protected exposure to bodily fluids. This position works : some weekends and evenings and schedules vary.

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