Subscription Winback Manager

A company is looking for a Subscription Winback Manager.

Key Responsibilities

Develop and implement innovative win-back strategies and campaigns to re-engage former members

Conduct in-depth analysis of cancellation reasons and lifecycle patterns to identify opportunities for win-back efforts

Design, execute, and optimize multi-channel win-back campaigns, while monitoring key metrics

Required Qualifications

Bachelor's degree in Marketing, Business Administration, or a related field

5+ years of experience in customer retention or related roles

Proven experience in developing and executing successful win-back campaigns

Strong analytical skills with the ability to interpret data

Authorized to work in the United States without sponsorship