Medical Assistant - Mayfield Heights Office

Apex Skin is a rapidly growing skincare organization committed to delivering exceptional patient experiences. We are currently seeking a talented Medical Assistant to join our Mayfield Heights team. This role is responsible for a blend of administrative and clinical duties, including maintaining patient records, preparing exam rooms, supporting physicians during exams and procedures, and managing front-desk tasks.

The ideal candidate is organized, detail-oriented, team-focused, and able to thrive in a fast-paced environment.

This is a full-time, hourly (40 hours / week) position and requires legal authorization to work in the United States.

Essential Functions

• Escort patients to exam rooms in appointment order; obtain medical histories, vital signs, and updated medication lists.
• Prepare exam rooms based on scheduled procedures and anticipate provider needs.
• Provide real-time transcription / documentation during visits to ensure compliance with legal, state, and Medicare standards.
• Assist physicians with biopsies, surgical procedures, and other clinical needs.
• Educate patients on treatment plans, medication usage, and follow-up care before they leave the office.
• Clean and restock exam rooms between patients.
• Maintain accurate patient records and charts.
• Provide appropriate and timely emergency care when needed.
• Demonstrate sound judgment, professionalism, and adherence to OSHA / HIPAA standards.
• Monitor and complete lab documentation, biopsy / culture logs, telephone encounters, and EMR task queues.
• Manage all clinical phone calls in partnership with providers.
• Track and follow up on biopsy results for patients.
• Assist with autoclave procedures and quality control tasks.
• Perform clerical functions such as prior authorizations, scheduling, answering phones, and scanning documents into the EMR.
• Travel to additional Apex Skin locations as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications & Experience

Required

Preferred

About Us - Who We Are

We are Apex Skin. Our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on offering same-day appointments, exceptional service, and meaningful education to the communities we serve.

What We Offer

Apex Skin provides a comprehensive benefits package, including :

Employee Health & Safety Requirements :

All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.

Equal Employment Opportunity Statement :

Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.