Resident Service Coordinator - Weinberg Woods

JOB TITLE : Resident Service Coordinator

REPORTS TO : Community Manager

FLSA STATUS : Non-Exempt

POSITION SUMMARY : The Resident Services Coordinator (RSC) is a service manager to residents. They may provide links to outside community agencies and negotiate affordable services, as needed. The RSC educates residents on available services, develops contacts with providers and agencies for resident referrals and monitors the quality and quantity of delivered services. They also provide informal counseling, information, and referrals, plan educational programs and coordinate volunteer opportunities.

The Resident Service Coordinator works in conjunction with the Community Manager(s) and other management staff to empower residents to positively age in place and remain as independent and self-reliant as possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to :

Case Management

• Provides general assistance related to supportive, social services and activities designed to promote safe independent living.
• Refers residents to services providers who can meet their needs, assist residents with accessing community-based services, monitor the receipt and follow-through of services, including encouraging and motivating residents to engage with providers and participate in their own services management.
• Develops and maintains up-to-date resource and service provider directory for easy referrals.
• Reports all suspected abuse situations to the appropriate agency.

Engagement & Outreach

Advocacy

Assessment & Administrative

Additionally, the role is not ass recreation or activity director, however educational programming that empowers and en.ances resident independence is appropriate

SKILLS / QUALIFICATIONS :

POSITION REQUIREMENTS

A. Essential Equipment Skills

B. Physical Activities and Requirements

Franklin Group is an Equal Employment Opportunity Company.