Fire Department IT Analyst

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Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range : $63,550 - $70,000

Hours : 8 a.m. - 5 p.m. Monday through Friday

The Durham Fire Department is a growing department of 449 employees dedicated to protecting lives, property, and the environment in the City of Durham. Two new positions will support a variety of IT needs as we integrate a new ERP and aggressively increase the use of data from our systems. They will provide critical technical support and data management services across multiple divisions of the fire department. Each position requires a versatile technology professional who can manage GIS systems, maintain workforce management software, administer Oracle databases, and provide comprehensive data support in a dynamic business environment. Join us if you're ready to combine technical expertise with public safety support to enhance department efficiency and effectiveness while learning new skills and building new relationships.

The primary responsibilities of this position include serving as a subject matter expert and technical lead. Collaborate with and under the direction of the Fire Department's Technology Support Specialist to assist in the ERP implementation of Oracle Fusion, including recommendations for system configuration, data conversion and reconciliation, training, and documentation. The position will also be responsible for reviewing data for accuracy and quality, research, analyzing, and updating data. The position will configure systems, respond to user requests, troubleshoot systems or network issues. The position supports a variety of reports, queries and databases utilizing Crystal reporting, SQL reporting, Access, Excel, Power BI, or other reporting tools. The position will install and configure updates, configure access, and perform related duties as assigned.

Duties / Responsibilities

Position Specific Responsibilities Might Include

Oracle Database Management :

• Assist TS department with implementation and maintenance Oracle databases for multiple applications
• Manage training tracking systems and ensure data integrity
• Administer warehouse management system databases
• Oversee asset management system implementation and maintenance
• Analyze data and create dashboards for decision-making and resource allocation

Telestaff Administration

Mobile Device Management

Microsoft Systems

Geographic Information Systems (GIS)

Data Management and Analysis

Minimum Qualifications & Experience

Additional Preferred Skills

Benefits – General Full-Time Employees

Benefits - Part-Time (1,000 hours or more per year)

Benefits Part-Time (Average 30 hours per week over 12 month period)

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How many years of related experience do you have working as a professional in information technology?

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How would you rate your proficiency with GIS software (ArcGIS, Survey123, or similar)?

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How would you rate your knowledge level of public safety operations and terminology?

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How would you rate your understanding and experience with data analysis and reporting tools?

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How would you rate your experience level with SQL query writing?

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How would you rate your experience with Microsoft Office Suite skills (such as Excel, Power Query, Power BI)?

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Do you have any Database management experience?

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Do you have any Database management experience with Oracle products / programs?

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Do you have any experience in Telestaff or similar workforce management software?

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Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Government Administration

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