Catering and Events Manager - Signia by Hilton La Cantera Resort & Spa

Catering And Events Manager

The Signia by Hilton La Cantera Resort & Spa is looking for a Catering and Events Manager to join their team! The Catering and Events Manager will be responsible for detailing all social events for the property as well as assist with group events as needed.

Overlooking the rolling hills and majestic live oaks of the Hill Country, our tranquil resort offers over 140,000 sq. ft. of elegant event spaces, a luxury spa, multiple outdoor swimming pools, kid's camp, and an 18-hole golf course. Our four restaurants and five bars offer a range of dining options, from casual to gourmet. We're 20 minutes from San Antonio International Airport, near shopping, dining, and attractions like Six Flags San Antonio.

What Will I Be Doing?

As Catering & Events Manager you are responsible for the negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As Catering and Events Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his / her experience.

Specifically, your essential functions will be to perform the following tasks to the highest standards :

Organize, plan and prioritize your duties by developing plans and goals.

Timely communication to internal and external clients via telephone, email, written documents or in person.

Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.

Demonstrate knowledge of job systems, products, systems, and processes.

Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.

Selling and influencing both internal and external clients.

Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.

Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.

Participate in customer site inspections and assist with the sales process as necessary.

Other duties as necessary based on business needs. Regular attendance.

What Are We Looking For?

To successfully excel in this role, you should demonstrate the following attitudes, behaviors, skills, and values :

• 1+ year of event planning experience
• A team-oriented mindset while also being a self-starter

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

The Benefits :

Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!