Barista - TemporaryBarnes & Noble, Inc. • New York, NY, US

No longer accepting applications

Barista - Temporary

Barnes & Noble, Inc. • New York, NY, US

14 hours ago

Job type

Full-time

Job description

Join to apply for the Barista - Temporary role at Barnes & Noble, Inc.

Job Summary

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Location

NY - Brooklyn - Park Slope - 2876

Classification

Temporary

Key Behaviors

Maintain reliable and punctual attendance for scheduled shifts.
Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store — we are open from early mornings to late evenings every day, including weekends and most holidays.
Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness.
Are always cheerful with customers, consistently going out of your way to help them.
Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
Above all, show that you enjoy being a barista!

Training & Core Competencies

Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently.

Developing strong merchandising skills to maintain the café presentation and cleanliness of the Café.

Developing effective visual merchandising skills to maintain the counter and floor retail fixtures, equally.

Running a register competently to serve customers quickly and reliably.

Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows.

Making food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools.

Maintaining café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift.

Following and executing First In First Out (FIFO) practices and dating product consistently and correctly.

Supporting the bookfloor team willingly and effectively when needed.

Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behaviors and issues in the store.

What You Do

Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor when needed.

Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen and provide friendly, fast service as you go through a tailored order creating approach.

Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.

Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.

Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience.

Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes.

Protect company assets by adhering to all processes and working efficiently to control waste and shrink.

Recognize and offer to help both customers and employees with urgency and care.

Knowledge & Experience

Passionate about the products we serve.

Positive and can-do attitude.

Enjoy working with people.

Listen to people and enjoy solving problems.

Make correct recommendations for handcrafted beverages and food items that satisfy the customer.

Well-organized, efficient, and able to multi-task.

Can clearly and respectfully communicate and express oneself.

Expected Behaviors

Treat customers as the first priority at all times.

Take initiative and consistently grow and expand café knowledge.

Enjoy making recommendations and engaging with others.

Exhibit and demonstrate initiative.

Support company goals and initiatives and is a team player.

Show respect and kindness to fellow employees and customers.

Accept responsibility and execute all assignments correctly and with care.

Accept coaching and feedback from others openly.

Flexible and can adapt to an ever-changing environment.

Compensation

An employee in this position can expect an hourly rate starting at $19.00.

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